Data Analyst - Brazil

4 days ago

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Hyland

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Hyland is a company that provides a collaborative community platform for its customers and partners, offering access to resources such as products, solutions, and updates. The platform enables users to share feedback, ask questions, and connect with each other, fostering operational knowledge and organizational value. Hyland Community aims to enhance user experience by facilitating interaction between experts and community members.

Capture • Content Management • Business Process Automation • Case Management • Customer Communications Management

1001 - 5000 employees

🤝 B2B

☁️ SaaS

🏢 Enterprise

📋 Description

• The Data Analyst 3 is responsible for understanding business/department needs and goals and creating high quality data-driven analysis and insights to support strategic decisions and drive business impact. • Success in this role requires a strategic mindset, the ability to challenge the status quo, and strong storytelling skills to distill complex findings into practical insights. • Perform moderate risk analyses where information about business trends and issues are gathered from key internal business stakeholders and best practice guidance is provided. • Assist in developing and maintaining executive level dashboards that enable the business to answer complex business questions and provide actionable insights and reports to enable business stakeholders to track critical KPIs. • Assist in delivering improvements to our analytics capabilities, operational processes, and collaboration with other teams. • Deliver actionable business recommendations through analyses and data storytelling via clear, concise and effective presentations. • Report on findings and make recommendations; summarize analyses into clear, concise and effective presentations; deliver content as necessary. • Assist in performing data integrity audits; evaluate and propose recommendations on methods and procedures for managing data. • Compose internal documentation that details processes and findings. • Monitor industry statistics and follow market trends. • Provide training and guidance on how to interpret and apply data. • Comply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland’s Information Systems Security Policy.

🎯 Requirements

• Fluent in English • Bachelor's degree or equivalent experience (preferably in Mathematics, Statistics, Data Science, Economics, Engineering or a related technical field) • PowerBI Analyst Certification or equivalent • Min. 2 years experience as a Data Analyst • Ability to thrive in fast-paced, deadline-driven environment • Ability to work independently or as a team. • Strong analytical skills with the ability to make meaningful recommendations that will inform our business strategy based on data analysis. • Advanced Microsoft Excel skills. • Proficiency in SQL and/or programming languages such as Pythonon , Apache Spark or R desired. • Experience in manipulating large data sets, interpreting data trends, connecting data sources, and using visualization tools to tell a story with data. • Knowledge of data warehousing technologies and SQL server. • Experience building data pipelines and analyzing large datasets are a plus. • Highly organized and experienced at successfully multi-tasking • Strong project management skills • Excellent oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact • Excellent critical thinking and problem solving skills • Strong collaborative skills, applied successfully within team as well as with other areas • Demonstrated ability to develop and use engaging, informative and compelling presentation methodologies appropriate for Executive audiences • Demonstrated ability to articulate complex topics both verbally and in writing to diverse audiences • Strong business and technology acumen. • SaaS experience is a plus. • Up to 5% travel time required