Hyland
Hyland is a company that provides a collaborative community platform for its customers and partners, offering access to resources such as products, solutions, and updates. The platform enables users to share feedback, ask questions, and connect with each other, fostering operational knowledge and organizational value. Hyland Community aims to enhance user experience by facilitating interaction between experts and community members.
Capture • Content Management • Business Process Automation • Case Management • Customer Communications Management
Process Engineer
April 12
Hyland
Hyland is a company that provides a collaborative community platform for its customers and partners, offering access to resources such as products, solutions, and updates. The platform enables users to share feedback, ask questions, and connect with each other, fostering operational knowledge and organizational value. Hyland Community aims to enhance user experience by facilitating interaction between experts and community members.
Capture • Content Management • Business Process Automation • Case Management • Customer Communications Management
📋 Description
• The Process Engineer 2 is responsible for internal process improvement and the development and execution of projects. • Lead, organize, and facilitate cross-functional projects within Information Systems department. • Conduct cross functional and strategic improvement projects supporting quality and process improvement. • Engage with lines of business and technical teams. • Improves standard processes to shorten time for project execution.
🎯 Requirements
• Bachelor's degree or equivalent experience • 3-5 years of relevant experience with process improvement • Relevant experience with Agile Development methods • Proven success in delivering results, and identifying operational opportunities • Analytical and problem solving skills • Relevant experience in system implementation and administration • Good oral and written communications skills • Good organizational, multi-tasking, and time management skills • Good collaboration skills • Good facilitation and project management skill • Good interpersonal skills • Good critical thinking and problem solving skills • Self-motivated with the ability to manage projects to completion • Good ability to develop and use engaging presentation methodologies • Good ability to handle sensitive information with discretion • Good ability to establish rapport and gain trust
🏖️ Benefits
• Career development resources • Wellbeing programs • Innovation practices • Employee initiatives and support
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