Salesforce Consultant - Sales Ops

4 days ago

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Description

• Iceberg is a fast growing Revenue Operations consulting firm that serves (mostly) SaaS startups that are building their first dedicated sales and marketing teams. • We are looking for a Salesforce Consultant with a focus on Sales Operations to partner with project managers and systems admins to develop the best possible tech stack for clients. • You will be responsible for working directly with client teams, identifying operational gaps, and marshaling internal resources to solve them. • Because your work will impact all Revenue teams (marketing, sales, customer success), communication and collaboration are core to the role. • This is a strategic role, so it is not simply completing tasks that are assigned to you. • You will be both a technical expert and an advisor to our clients. • Help them understand what they should do — not simply do what they ask without considering the operational implications of their requests. • You'll enjoy a flexible work schedule with the option to work 100% remote. • You’re a great fit for the role if you’re entrepreneurial, data-driven, and enjoy helping others succeed. • What you’ll do: Interview clients to understand their specific needs. The process is: discovery, requirements gathering, project planning, documentation, testing, deployment. • Advise and manage roadmaps for fast-growing companies to optimize their revenue generation process, with a focus on the tech stack, insights, and operations/enablement across the entire revenue engine (marketing, sales, success). • Create processes, automation and dashboards in Salesforce as well as other systems connected to Salesforce.

Requirements

• Must have: • 2+ years of Salesforce Admin experience • Experience supporting sales teams • Demonstrated aptitude to execute sales operations functions, including forecasting and sales process optimization • Ability to map business processes, flows, and data models; configure workflows, fields, and objects; and take requirements for other team members to execute • High attention to quality and detail • Strong organization and communication skills • Adaptable - we’re growing quickly and need your flexibility • Nice to have: • Experience working as a consultant where you've seen operations across many different companies • Advanced Salesforce Certifications • Experience with both large and small sales teams • Knowledge and experience with other sales and marketing tools: Sales engagement (Outreach, SalesLoft, Etc) Salesforce native apps (LeanData, Distribution Engine, Etc) CPQ tools Telephony systems Marketing automation

Benefits

• Competitive compensation • Flexibility (100% remote) • Constant training and development from some of the best minds in revenue operations. • A new set of skills. • Internal opportunities to advance. • A chance to build a strong resume.

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