Technical Project Manager - IT Infrastructure

March 15

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 IT Support

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ICE Consulting - Managed IT for Life Sciences

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ICE Consulting is a company specializing in providing managed IT services, cybersecurity, and compliance solutions, primarily for the life sciences and biotech industries. With over 26 years of experience, ICE Consulting offers a range of services including Security Operation Center (SOC), Network Operations Center (NOC), cloud services, cybersecurity training, helpdesk services, and IT compliance consulting. The company is SOC 2 Type II Certified and emphasizes integrity, collaboration, and experience in its approach. ICE Consulting is headquartered in Milpitas, California, and has additional offices in South San Francisco, San Diego, Los Angeles, and Boston, as well as an international office in the Asia Pacific region. They focus on proactive and consultative IT management, serving small to large enterprises in their sector.

IT Management and Administration • System and Network Services • IT Audit and Assessment • Large-scale data storage and management • Network Security

51 - 200 employees

Founded 1999

🔒 Cybersecurity

🤝 B2B

🧬 Biotechnology

📋 Description

• Join ICE Consulting, a premier Managed IT Services Provider, as we seek a Technical Project Manager focused on IT Infrastructure. • The Technical Project Manager will manage the transition to modern enterprise solutions, effectively replacing outdated legacy systems. • Requires leadership to guide project teams, facilitate communication, and ensure projects are delivered on time, within budget, and to high quality standards. • Oversee project management throughout all phases, ensuring alignment with project goals, timelines, and budget constraints. • Create and manage detailed project plans reflecting project scope and client needs. • Provide regular status updates to stakeholders at various levels. • Track project progress consistently to meet established milestones and deliverables. • Engage with team members and stakeholders to proactively address challenges and refine processes. • Analyze cost implications and present ROI assessments related to project operations. • Manage and coordinate project changes, ensuring proper communication and documentation. • Ensure timely acquisition and allocation of resources and materials necessary for project success.

🎯 Requirements

• A minimum of 5 years of professional experience in project management. • At least 3 years in a senior project management role. • Familiarity with ticketing and quotation systems such as ServiceNow, ConnectWise, and QuoteWerks. • Experience with resource scheduling and technical support workflows. • Proficient in Microsoft Office Suite (Project, Excel, PowerPoint, Outlook, Visio). • Strong organizational and multitasking skills, able to thrive in a dynamic environment. • Excellent leadership and team collaboration abilities. • Strong analytical and problem-solving skills. • Demonstrated success in building lasting client relationships. • Ability to nurture and develop junior team members. • Experience with Data, CRM, Cloud, or Digital transformations. • Background in Process Change, Organizational Transformation, or Technology projects. • Proven adaptability to navigate uncertain and challenging situations. • Experience in regulated sectors such as Financial Services, Healthcare, or Life Sciences. • Project Management Professional (PMP) certification is a plus.

🏖️ Benefits

• 401(k) with company match • Paid holidays • Health Care Plan (Medical, Dental, & Vision) • Retirement Plan (401k, IRA) • Paid Vacation Time • Training & Development • Work-From-Home Option • Wellness Resources