Business Systems Analyst - Part-time, On-call - Remote

October 10

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Logo of ICF

ICF

Aviation • Climate • Cybersecurity • Digital and Marketing • Education

5001 - 10000

💰 Grant on 2023-02

Description

• Apply analytical and critical thinking skills to solve client challenges. • Own and drive projects in a fast-paced and diverse environment. • Support all aspects of the digital software development cycle including requirements, design, stakeholder engagement, testing, and delivery of citizen facing systems. • Elicit requirements using interviews, document analysis, questionnaires, business process descriptions, use cases, scenarios, business analysis, and existing system analysis. • Document requirements using various techniques including BDD-style specifications, user stories, acceptance criteria, workflow diagrams, UML diagrams, use cases, and user guides. • Manage requirements traceability information and track requirements status throughout the project. • Communicate with business units and/or the client regarding system requirements or organizational processes. • Facilitate team meetings to gather, document, refine, and prioritize requirements, design system enhancements, identify action items and drive user feedback. • Document user experience design discussions, write requirements in Confluence, and decompose requirements into user stories in Jira. • Perform various types of testing, define test scenarios and test cases, execute tests, and document test results. • Collaborate with subject matter experts, designers, and user experience researchers in an Agile environment. • Suggest areas for improvement in internal processes along with possible solutions. • Work with the Scrum Master and serve as backup as needed.

Requirements

• Bachelor's degree or equivalent experience. • 2+ years of experience in gathering, refining, and prioritizing requirements for digital products. • 2+ years of experience testing digital products via manual and/or automated testing. • 2+ years of experience working with cross-functional teams (Engineering, Experience, Delivery, Product Management) to build digital products using an Agile methodology. • Experience working with Drupal-based websites. • Scrum Master/Agile certification or training. • RFP/RFQ experience. • Experience in the development of technical documentation – requirements specifications, use cases, design specifications, test plans and test scripts, and other supporting system documentation. • Strong analytical skills, especially business process analysis and diagraming using tools like Microsoft Visio. • Proficiency with JIRA and Confluence or similar for Agile process support. • Experience with testing software, tracking issues, and working with developers to ensure that requirements are being met. • Federal contracting experience. • Excellent organization, communication skills, and attention to detail. • Ability to follow-through, including the flexibility to perform in an ever-changing work environment. • Ability to juggle multiple projects in a fast-paced environment and meet deadlines.

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