Franchise Business Consultant

November 10, 2024

🗽 New York – Remote

Although this job is listed in New York, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

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iFixScreens

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iFixScreens is a company specializing in the repair and maintenance of a wide array of electronic devices. Their services include iPhone, Samsung, Google, and other smartphone repairs, as well as tablet, gaming console, drone, desktop, laptop, and smartwatch repairs. They offer high-quality OEM standard parts and provide a 180-day warranty on repairs. iFixScreens aims to deliver fast, affordable, and reliable service through various options including curbside, carry-in, and mail-in repair services. With a commitment to reduce electronic waste, iFixScreens encourages device repair to promote sustainability. The company operates multiple stores across New York, Georgia, and Florida, offering services to both individuals and businesses, including options for bulk discounts and partnerships.

Smartphone Repair • Computer Repair • Tablet Repair • Game Console Repair • Fix Screens

51 - 200 employees

👥 B2C

🛒 Retail

📋 Description

• The Franchise Business Consultant (FBC) provides consultation services and support to assigned franchisees in the Five Critical Outcome areas of customer service, revenue growth, profitability, management growth, and staff development. • Franchise Business Consultants actively seek to establish, train, advise, and develop franchisees in accordance with iFixScreen’s policies, bulletins, manuals, and standards. • The Franchise Business Consultant creates positive working relationships which develop and promote high franchisee morale and business performance within the assigned region. • Prepare and complete one-on-one visitation in franchise stores, complete weekly virtual training sessions, hold area meetings within the region, and complete conference calls regularly to provide training in the area of the Five Critical Outcomes. • Actively engage franchises in annual strategic planning efforts and regular goal-setting practices to assist with a successful growth strategy including marketing development and service/sales line growth.

🎯 Requirements

• Minimum of five (5) years as a consultant for franchise system OR ten (10) years as a successful business owner • English language fluency required. • Ability to communicate complex ideas effectively, both verbally and in writing, with people at all levels of the organization in a clear and professional manner. • Must have "the Passion to Serve" franchisees through consultative skills. • Proficiency in Microsoft Office including the use of Microsoft Word, Outlook, Teams, Excel, and PowerPoint. • A thorough understanding of the iFixScreens Operating System • A thorough understanding of iFixScreens Stages of Development. • An understanding of financial statements, QuickBooks® Online, and general business practices. • A complete understanding of training venues, resources, and programs. • Proper representation of the company and etiquette while representing iFixScreens, is vital. • Professional positive attitude for franchisees, team members, and colleagues is essential. • Proven competence in the areas of leadership and academics. • Ability to work collaboratively with others and fully engage in special projects. • Ongoing effort to increase knowledge of our industry and support of the brand.

🏖️ Benefits

• Excellent health benefits plan, which includes medical, vision and dental options with day 1 eligibility • Company profit sharing plan • Generous vacation, paid time-off and paid holidays • Personal and professional development programs • Employee Assistance Program