Pinnacle Health Informatics
Pinnacle Health Informatics is a consulting firm dedicated to helping clients innovate and optimize their business processes through Human Centered Design. With a focus on collaboration and empathy, they work closely with leadership teams to address complex business challenges, improve organizational alignment, and drive successful digital transformations. Their services include strategy development, change management, training, and workshops, all aimed at enhancing efficiency and effectiveness within organizations.
Business Intelligence Platform • Pinnacle Data Warehouse • Pinnacle Training • State Reporting Accelerator • Treatment Plan Accelerator
Senior Human Centered Design Consultant
February 15
Pinnacle Health Informatics
Pinnacle Health Informatics is a consulting firm dedicated to helping clients innovate and optimize their business processes through Human Centered Design. With a focus on collaboration and empathy, they work closely with leadership teams to address complex business challenges, improve organizational alignment, and drive successful digital transformations. Their services include strategy development, change management, training, and workshops, all aimed at enhancing efficiency and effectiveness within organizations.
Business Intelligence Platform • Pinnacle Data Warehouse • Pinnacle Training • State Reporting Accelerator • Treatment Plan Accelerator
📋 Description
• Lead and facilitate Human Centered Design projects and work with software development teams. • Facilitate virtual focus-group discussions, one-on-one interviews and other participatory research methods. • Review background research, uncover gaps, and develop strategic approach for research. • Assist in field plan development, including selecting proven insights research methods and tools and creating new methods to achieve research objectives. • Distill user-research learnings into actionable key insights. • Design prototypes, at mid-level fidelity, to effectively communicate concepts to users and clients. • Provide UI/UX Subject Matter Expertise to support software product development teams.
🎯 Requirements
• Must be comfortable diving into the user-experience, the local context/ecosystem, and applying behavior change principles to ensure that research and proven techniques inform your designed solutions. • The HCD Lead will also have the know-how to execute, and/or oversee the final execution of designed solutions. • Whether for front-line staff or executive leadership, your attention to detail should be exceptional, and your standards for quality high. • Demonstrated ability to make sound rationalizations for strategic recommendations • A formal education in Design (Visual/Graphic, Interaction, Product, Industrial, Service, etc.) • A Masters Degree would be considered a plus. • Minimum 7 years experience in firms such as Design firms, Consultancy, or in-house innovation labs • Minimum 7 years experience solving user problems • Proficiency in Graphic Design • Proficiency in English, both written and verbal • Willingness to travel—regionally and internationally up to 10% of the time.
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