iiPay
International Payroll Services • Payroll Solutions • Global Payroll • International Payroll Reporting • Domestic Payroll Solutions
Associate Director, EMEA Payroll Operations
December 21
iiPay
International Payroll Services • Payroll Solutions • Global Payroll • International Payroll Reporting • Domestic Payroll Solutions
Description
• Responsible for the delivery of EMEA managed payroll services to Global clients • Setting the strategic direction of the Payroll Operations team • Improve processes and enhance value that the iiPay Operations team can bring to clients’ organizations • Manage a diverse team to achieve accurate, on-time, compliant payrolls • Identify ways to enhance customer experience through process improvement and value-add activities • Ensure sustained long-term partnerships between iiPay and each client • Achieve timely, accurate, and compliant payroll service delivery • Identify and implement process improvements to enhance customer experience and maximize accuracy • Communicate operational strategy and requirements throughout all departments • Lead, support, and mentor teams through challenging client conversations
Requirements
• 5+ years of payroll experience in a multi-client, complex global payroll environment • Experience in managing multiple, simultaneous, international client relationships • Excellent written and oral communication skills, capable of delivering information on complex subject-matter in a succinct • 5+ years of leadership experience, with demonstrable success in building, developing and scaling high-performing teams with a culture of • Demonstrated ability and experience in achieving the business goals through the management, empowerment and motivation of key management team • Can build client confidence through various scenarios including through difficult circumstances • Build energetic followers who persevere and are accountable to self and • Strong presentation and negotiation • Escalation management and creative problem-solving • The ability to collaborate across multiple teams in order to deliver on complex objectives whilst managing changing • Highly assertive with the ability to work under • Ability to balance strategic concerns with day-to-day
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