Associate Director - EMEA Payroll Operations

15 hours ago

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International Payroll Services • Payroll Solutions • Global Payroll • International Payroll Reporting • Domestic Payroll Solutions

201 - 500 employees

☁️ SaaS

🏢 Enterprise

💳 Fintech

💰 Debt Financing on 2018-02

Description

• Responsible for the delivery of EMEA managed payroll services to Global clients. • Setting the strategic direction of the Payroll Operations team. • Working with the wider business to improve processes and enhance value. • Manage a diverse team to achieve accurate, on time, compliant payrolls. • Identify and implement process improvements to enhance customer experience. • Communicate operational strategy and requirements throughout all departments. • Lead, support and mentor teams through challenging client conversations.

Requirements

• 5+ years of payroll experience in a multi-client, complex global payroll environment. • Experience in managing multiple, simultaneous, international client relationships. • Excellent written and oral communication skills, capable of delivering information on complex subject-matter in a succinct. • 5+ years of leadership experience, with demonstrable success in building, developing and scaling high-performing teams with a culture of accountability. • Demonstrated ability and experience in achieving the business goals through the management, empowerment and motivation of key management team. • Can build client confidence through various scenarios including through difficult circumstances. • Build energetic followers who persevere and are accountable to self and team. • Strong presentation and negotiation skills. • Escalation management and creative problem-solving. • The ability to collaborate across multiple teams in order to deliver on complex objectives whilst managing changing expectations. • Highly assertive with the ability to work under pressure. • Ability to balance strategic concerns with day-to-day operations.