Associate Director - EMEA Payroll Operations

December 21, 2024

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iiPay

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iiPay is a technology-driven global payroll solution provider catering to small, medium, and enterprise clients, including Fortune 500 companies. With coverage in over 170 countries, iiPay simplifies global payroll operations, ensuring compliance and accuracy in payments and reporting. Their platform offers an integrated global payroll management solution, providing real-time analytics, global payments, and a dedicated knowledge center that keeps teams informed of legislative changes worldwide. iiPay emphasizes service excellence and partnership, helping businesses thrive by reducing manual intervention and guaranteeing compliance in all payroll-related activities.

International Payroll Services • Payroll Solutions • Global Payroll • International Payroll Reporting • Domestic Payroll Solutions

201 - 500 employees

☁️ SaaS

🏢 Enterprise

💳 Fintech

💰 Debt Financing on 2018-02

📋 Description

• Responsible for the delivery of EMEA managed payroll services to Global clients. • Setting the strategic direction of the Payroll Operations team. • Working with the wider business to improve processes and enhance value. • Manage a diverse team to achieve accurate, on time, compliant payrolls. • Identify and implement process improvements to enhance customer experience. • Communicate operational strategy and requirements throughout all departments. • Lead, support and mentor teams through challenging client conversations.

🎯 Requirements

• 5+ years of payroll experience in a multi-client, complex global payroll environment. • Experience in managing multiple, simultaneous, international client relationships. • Excellent written and oral communication skills, capable of delivering information on complex subject-matter in a succinct. • 5+ years of leadership experience, with demonstrable success in building, developing and scaling high-performing teams with a culture of accountability. • Demonstrated ability and experience in achieving the business goals through the management, empowerment and motivation of key management team. • Can build client confidence through various scenarios including through difficult circumstances. • Build energetic followers who persevere and are accountable to self and team. • Strong presentation and negotiation skills. • Escalation management and creative problem-solving. • The ability to collaborate across multiple teams in order to deliver on complex objectives whilst managing changing expectations. • Highly assertive with the ability to work under pressure. • Ability to balance strategic concerns with day-to-day operations.