Imagicle
Imagicle is a company that designs and develops applications to streamline communications, offering a suite of Cloud or Cloud-connected Unified Communications (UC) apps enhanced with AI and conversational experiences. Headquartered in Italy and part of the Zucchetti Group, Imagicle serves customers globally with offices in Dubai, Miami, Riyadh, and France. Their product offerings include a comprehensive UCX platform, virtual agents, call recording, analytics, and digital fax solutions, aiming to enhance customer and employee experiences across industries such as finance, healthcare, and government. With a focus on interoperability, Imagicle provides integrations with platforms like Microsoft Teams, Cisco, and Webex, ensuring compliance, security, and effective communication management.
Unified Communication • Attendant Console • Mobile Apps for Cisco CIUS, iPhone/iPad • Cisco Platforms • Skype for Business platforms
Support Engineer
November 3, 2024
Imagicle
Imagicle is a company that designs and develops applications to streamline communications, offering a suite of Cloud or Cloud-connected Unified Communications (UC) apps enhanced with AI and conversational experiences. Headquartered in Italy and part of the Zucchetti Group, Imagicle serves customers globally with offices in Dubai, Miami, Riyadh, and France. Their product offerings include a comprehensive UCX platform, virtual agents, call recording, analytics, and digital fax solutions, aiming to enhance customer and employee experiences across industries such as finance, healthcare, and government. With a focus on interoperability, Imagicle provides integrations with platforms like Microsoft Teams, Cisco, and Webex, ensuring compliance, security, and effective communication management.
Unified Communication • Attendant Console • Mobile Apps for Cisco CIUS, iPhone/iPad • Cisco Platforms • Skype for Business platforms
📋 Description
• Fornire supporto tecnico di alta qualità per le nostre applicazioni • Gestire e risolvere problemi tecnici e collaborare con il nostro team di R&D per risolvere problemi più avanzati quando necessario • Documentare i passaggi per la risoluzione dei problemi • Partecipare al supporto e alla formazione dei clienti
🎯 Requirements
• Passione per l'informatica • Propensione al lavoro di gruppo • Orientamento al cliente • Ottime capacità di problem solving • Buona conoscenza di networking e troubleshooting • Buona conoscenza dell'inglese (liv. B2 o superiore) • È meglio se conosci il VoIP ed i PBX Cisco, Microsoft Avaya o Asterisk • Sai lavorare con Windows Server e piattaforme di virtualizzazione • La conoscenza della lingua spagnola sarà considerata un plus
🏖️ Benefits
• Strumenti di lavoro innovativi basati sul Cloud che ci permettono di lavorare ovunque • Miglioramento delle competenze con le ultime tecnologie UCC e IT • Impegno a lungo termine e un percorso di crescita professionale personalizzato definito in base alle tue caratteristiche • L'accesso totalmente a carico dell'azienda a una piattaforma di e-learning con all'interno più di 4000 corsi su vendita, soft-skills e IT • Buoni pasto del valore di 8,00 € per ogni giorno lavorato • Un piano di compensi e incentivi in grado di premiare la tua voglia di raggiungere e superare gli obiettivi • Un ambiente informale, dove si vive in armonia e dove contiamo su di te per renderlo migliore, perché “ E’ sempre una questione di persone felici ”
Apply NowDiscover 100,000+ Remote Jobs!
Join now to unlock all job opportunities.
Wall of Love
Frequently asked questions
We use powerful scraping tech to scan the internet for thousands of remote jobs daily. It operates 24/7 and costs us to operate, so we charge for access to keep the site running.
Of course! You can cancel your subscription at any time with no hidden fees or penalties. Once canceled, you’ll still have access until the end of your current billing period.
Other job boards only have jobs from companies that pay to post. This means that you miss out on jobs from companies that don't want to pay. On the other hand, Remote Rocketship scrapes the internet for jobs and doesn't accept payments from companies. This means we have thousands more jobs!
New jobs are constantly being posted. We check each company website every day to ensure we have the most up-to-date job listings.
Yes! We’re always looking to expand our listings and appreciate any suggestions from our community. Just send an email to Lior@remoterocketship.com. I read every request.
Remote Rocketship is a solo project by me, Lior Neu-ner. I built this website for my wife when she was looking for a job! She was having a hard time finding remote jobs, so I decided to build her a tool that would search the internet for her.