Developer Relations Manager

August 27

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Input Output (IOHK)

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IOG is one of the world's pre-eminent blockchain infrastructure research and engineering companies.

Blockchain • Cyrptocurrency • Research • Development • Consultancy

201 - 500

Description

• Champion engagement and education for the developer community, helping them learn and build Midnight DApps and ecosystem elements • Oversee and contribute to the production of engaging and impactful Midnight training content to explain these concepts to everyday users • Establish a responsive developer support system, including technical support via various channels and access to developer evangelists • Help drive awareness, activation, engagement, and retention among the developer community to grow and maintain a thriving Midnight ecosystem • Channel the evolving needs of DApp developers into creative improvements for the Midnight platform and tools, ensuring excellent usability, continuous improvement, and ongoing responsiveness to our community • Study the marketplace to understand market players and trends, identify educational trends and needs, and select optimal delivery channels • Create a roadmap outlining short- and long-term education plans, and align this with go-to-market strategy and developer community-building activities • Identify certification goals for various types of training and identify and explore the opportunity for accreditation for educational courses • Collaborate closely with the product, engineering, and marketing teams to ensure seamless communication and alignment • Oversee the creation of educational/training materials to create topic mastery for Midnight staff and external courses • Ensure the technical documentation is clear, concise, and comprehensive, covering all aspects necessary for developers to build and deploy DApps on the Midnight platform • Continuously work with the product/tech teams to supplement your teaching knowledge and ensure your skills and content remain relevant • Design, coordinate, and administer external training with a regular cadence, as well as internal training at company events/workshops • Select and master educational delivery channels and platforms, including professional training platforms (e.g., Udemy, Coursera), MOOC channels, or social media (e.g., YouTube, Podcasts, etc.) • Regularly solicit developer feedback through surveys, user testing, and feedback forums to identify areas of improvement • Organize and participate in face-to-face events, such as meetups, hackathons, and conferences, to facilitate knowledge sharing and relationship building • Hire, train, motivate, mentor, and lead a growing team of developer relations engineers

Requirements

• A polyglot engineer with broad knowledge of diverse dev environments and experience writing SDKs, client libraries, or other dev tools, both in traditional tech and blockchain • Possesses professional empathy and excellent interpersonal skills to communicate effectively and relate to others in written and verbal forms, able to establish cross-team relationships • Persuasive and skilled in lobbying and driving consensus, with an analytical and data-driven approach to building/nurturing communities • Delivers measurable results, turning abstract concepts into tangible outcomes • Possesses a servant leader mindset that prioritizes the growth and well-being of team members, empowering them to perform at their best and creating a culture of trust, collaboration, and accountability • over 10 years in developers relations, at least 3 in leadership roles • Plan, coordinate, communicate, and manage projects and deliverables across multiple areas, and maintain strong stakeholder relationships, both internal and external

Benefits

• Remote work • Laptop reimbursement • New starter package to buy hardware essentials (headphones, monitor, etc) • Learning & Development opportunities • Competitive PTO