IT Corporate Engineering - Contractor

February 21

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Instacart

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Instacart is a company that offers a flexible approach to work while transforming the grocery industry. It provides an essential service by delivering groceries and household goods to customers' doors in as little as 30 minutes. Instacart offers safe and flexible earning opportunities to personal shoppers and tackles challenges such as rerouting deliveries during snowstorms and connecting customers with coupons and deals. It aims to be the operating system for the grocery industry, thus helping customers save time for other activities. Instacart emphasizes diversity, equity, and belonging in its work culture.

Grocery Delivery • online grocery

1001 - 5000 employees

Founded 2012

🛍️ eCommerce

🚗 Transport

🛒 Retail

💰 $232M Venture Round on 2021-11

📋 Description

• We're transforming the grocery industry • Instacart is a Flex First team • Reporting to the Senior Manager of IT PMO & Corporate Engineering, you will provide technology support in areas such as client platform, IT security, and IT solutions engineering. • You must have well-developed and highly effective listening, communication, and interpersonal skills to collaborate effectively across departments. • Automate and enhance processes using scripting • Stay up-to-date with emerging technologies, assessing potential benefits and implementation strategies to enhance company systems. • Responsible for standard configuration, user administration, security, workflow, data management and integrations for applications such as Okta, Google Workspace, Slack, and similar. • Manage the administration, day-to-day operations, and troubleshooting of SaaS applications, endpoint management, and identity processes to ensure efficient operations. • Monitor system performance, address bottlenecks, and implement solutions to maintain efficiency. • Perform regular system updates and patches, ensuring the latest security standards are applied. • Provide technical guidance and training to internal teams on new system features or upgrades. • Develop and maintain clear and concise documentation for system configurations, troubleshooting procedures, and knowledge transfer. • Partner with IT PMs, IT Support, and third-party vendors on large-scale IT projects, such as software upgrades, network installations, and security enhancements.

🎯 Requirements

• 3-5 years of IT engineering or technical operations experience: Strong knowledge of common enterprise applications such as Atlassian, Google Workspace, Intune, Jamf, Slack and Zoom. • Deep understanding of standard protocols, such as SCIM, SAML, OIDC, APIs, and identity and security best practices. • Experience with Okta administration and configuring SAML, SSO, Automation, Provisioning, De-Provisioning of Accounts, Okta Workflows, Access Request designs, and orchestration tools • 3-5 years of scripting or tool building in a modern language, with Python preferred • Strong analytical and problem-solving skills with the ability to handle complex technical challenges. • A consistent track record of delivering a range of complex, high-impact projects • Demonstrated understanding of information security principles and IT infrastructure best practices • Self motivated • A strong sense of ownership