IT Consulting Services • Software Integration • HP Software Partner • ITIL • Configuration & Change Management
February 17
IT Consulting Services • Software Integration • HP Software Partner • ITIL • Configuration & Change Management
• Implement core configuration user stories with some guidance. User stories could cover service catalog, catalog items/record producers, knowledge bases/knowledge articles, notifications, assignment rules using advanced work assignment, and Service Level Agreement (SLA) configurations and workflows.• Implement reports and dashboards.• Execute unit testing to ensure that implemented user stories meet acceptance criteria.• Conduct peer reviews of other developers' user stories.• Provide technical documentation as required.• Ensure all ServiceNow certifications are kept current with new releases.
• 1+ year of experience with implementing major ServiceNow modules/applications• Solid understanding of the ServiceNow platform, including administration and configuration• Familiarity with JavaScript• Experience with Agile and Scrum methodologies, actively participating in the software development life cycle (SDLC)• Customer-focused with excellent time management, communication, and follow-up skills• Possession of ServiceNow Certified System Administrator (CSA), and or ServiceNow Certified Application Developer (CAD) strongly preferred• Complete 1 Certified Implementation Specialist (CIS) certification within 6 months of hire
• Ongoing personal and professional development• Unlimited paid time away from work to go on adventures, relax, or recover, plus 12 paid holiday• Company holiday closure December 25th – January 1st• Premium healthcare plans, Medical, Dental, Vision including HSA and FSA options• Qualified 401k Program• Virtual happy hours and other team building events• Wellness Clubs that cater to different interests
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