Integer Holdings Corporation
Medical device outsource (MDO) manufacturer • R&D Capabilities • Transfer to Manufacturing • Manufacturing Process Oversight • Quality/Regulatory
10,000+
💰 Post-IPO Debt on 2023-01
Solutions Engineer
September 24
Integer Holdings Corporation
Medical device outsource (MDO) manufacturer • R&D Capabilities • Transfer to Manufacturing • Manufacturing Process Oversight • Quality/Regulatory
10,000+
💰 Post-IPO Debt on 2023-01
Description
• Maintain and optimize existing enterprise service management systems for peak performance. • Design and develop new features and functionalities to enhance system capabilities. • Collaborate with cross-functional teams to gather requirements and translate business needs into technical specifications. • Create connections/integrations to/from ITSM platform and maintain them. • Conduct system testing and validation to ensure robustness and reliability. • Provide technical support and guidance to users and stakeholders. • Stay abreast of the latest industry trends and technologies to drive continuous improvement. • Document system configurations and changes for knowledge transfer and compliance purposes.
Requirements
• Bachelor’s degree in computer science, Information Technology, or related field preferred. • Proven experience in solutions engineering with a focus on service management systems. • Programming and system development skills. • Familiarity with ITIL or similar frameworks for IT service management. • Excellent problem-solving abilities and a customer-focused approach. • Strong communication skills, capable of effectively articulating technical concepts to non-technical audiences.
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