Fundraising Dialing Platform Operator

2 days ago

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Ninja Security

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Physical and Cyber Security Convergence

Physical Security • Cyber Security • Convergence • Cyberwarfare • Military Hacking

2 - 10

Description

• Oversee online call center operations • Operate predictive dialing platform • Manage team of operators • Monitor call volumes and resources • Set performance standards • Resolve customer and technology issues • Provide reports to management • Collaborate to drive fundraising goals

Requirements

• Experience working in a call center environment • Experience working with a predictive dialing platform • Leadership and management skills • Excellent communication skills, both written and verbal • Strong problem-solving skills • Ability to work independently and collaboratively • Ability to multitask and work well under pressure

Benefits

• 401(k) with generous company matching. • 100% REMOTE WORKING OPPORTUNITY • TOP-NOTCH MEDICAL, DENTAL AND VISION COVERAGE (Open enrollment in July and December!) • Domestic-partner inclusive, health, dental, vision, life, cancer coverage, and long-term disability insurance for you and your dependents.