Contracts Coordinator - Information Security Specialist

October 25

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Iron Mountain

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Information Management • Document Management Solutions • Secure Shredding • Data Protection • Archiving

10,000+

Description

• Provide requested contracts to Sales inclusive of deal specific information; draft pricing schedules and review modifications thereto upon confirming business expectations with Sales; • draft and review statements of work and recommend modifications to ensure continuity with company business practices. • Requires an understanding of requirements for addressing matters pertaining to complicated professional services projects. • Proactively identify disparities, gaps and contradictions in business specifications within contracts or requests from Sales, then edit documents accordingly, seeking approvals if necessary. • Take a creative approach to problem solving and resolution of challenges in a large organization by seeking clarity on complex contractual issues from business owners, then implementing non-standard language within contracts. • Resolve business and operational matters by weighing customer requirements against internal company policies, finding as much compromise as possible in order to meet or exceed customer expectations. • Ensure operational and business issues within contracts have been reviewed and approved by subject matter experts (e.g. Product Management, Finance, Sales, Operations, etc.), senior management and the Legal Dept. • Assist with various projects on an as-needed basis. • Support Information Security / Information Technology reviews as part of general contracting matters, including logical access, change management, risk assessments, anti-virus, incident management, Third Party Risk Management concepts, IDS and IPS, Firewalls, etc.

Requirements

• Mandatory fluency in English plus fluency in at least one other language from French, Spanish, German, with proficiency in both written and oral communication. • Education/Experience: college degree or equivalent with substantial contracts administration experience. • General understanding of standard contract provisions, e.g. liability, confidentiality, indemnity, information security, data privacy, etc. • Solid writing, editing and proofing skills as they relate to drafting and modifying contractual documents. • Strong attention to detail, specifically as it pertains to the drafting and review of contracts, including grammar and formatting. • Strong customer service, administrative and organizational skills and experience. • Ability to gain an understanding of a project through communications with Sales or by reading a contractual document including statements of work. • Ability to understand business specifications and operational requirements and translate them into clearly written contractual documents; strong business acumen. • Strong project management skills with the ability to influence and achieve results through others. • Ability to adapt quickly and effectively to changing workloads and business pressures. • General understanding of software as a service and licensed software technologies. • Familiarity with providing contractual support for Reseller and Channel partnerships. • Strong work ethic with proactive attitude to accomplish assigned tasks within a defined timeline. • Solid and professional communication skills; interpersonal skills are a key component of the role; must be able to build rapport and work collaboratively with internal and external business partners (e.g., Legal, Product Management, Sales, etc.). • Familiarity with Google Suite, Microsoft Word skills and general understanding of Microsoft Excel and PowerPoint. • Preferred experience in Salesforce.com. • Prior experience directly supporting a commercial Sales team in a contractual capacity, preferably in a services or high-tech based industry; needs to be able to understand sales processes and follow internal procedures. • Experience dealing with information security / information technology topics, such as logical access, change management, risk assessments, anti-virus and incident management.

Benefits

• Competitive Total Rewards: supporting your career at Iron Mountain, family, personal wellness, and wellbeing. • Embrace Flexibility: Experience the freedom of remote/hybrid work, enabling a harmonious work-life balance (dependent on role). • Unleash Your Potential: Access abundant opportunities for personal and professional growth, preparing you for a digitalized future. • Valuing Every Contribution: Join a workplace that actively encourages and supports all talents, recognizing the unique impact of each individual. • Pioneering Sustainability: Contribute to our vision of fostering a sustainable and thriving workforce, leaving an enduring legacy for generations to come.