Iron Mountain
Information Management • Document Management Solutions • Secure Shredding • Data Protection • Archiving
Quote to Cash Administrator
Yesterday
Iron Mountain
Information Management • Document Management Solutions • Secure Shredding • Data Protection • Archiving
Description
• Daily administration and support of a global Apttus Billing Platform. • Assisting the Accounting team in aspects relating to various billing and AR functions; not limited to processing customer orders, assist with customer contract renewals, invoicing for services. • Process and review new customer orders, additional suborders and customer contract renewals. • Participate in ongoing enhancement requests and intake for system improvement. • Collaborate with Salesforce team on training and process documentation. • Analyze Level 1 support Topics for targeted training and user adoption improvements. • Provide billing and customer support to the accounting and finance departments. • Measure and monitor billing and revenue activities to better enable and streamline accounting productivity. • Help to train new and existing users on how to use Apttus Configure Price Quote and Billing. • Keep Accounting and finance users informed about system functionality and enhancements using tools within the system. • Analyze and create business, functional and technical requirements utilizing an Agile methodology. • Create and maintain documentation on processes, policies, application configuration and help related materials for users.
Requirements
• 2 + years of experience as a billing manager and/or handling order entry • Exceptional communication skills, both written and oral in English (at a business and technical level) are essential. • Strong analytical/problem solving experience to deal with complex business problems. This includes risk definition, establishing quality control and implementation of end-to-end solutions. • Ability to interpret contracts, amendments, and orders and translate them to standardized product orders and associated billing streams. • A level of competence and flair for utilizing IT systems to deliver effective, practical solutions and for maintaining integrity of client data at all times. • Strong background in creation and delivery of internal communications. • Detail oriented, highly collaborative and persistent in the face of obstacles or challenges. • Outstanding reporting skills including Excel or Sheets – pivots, databases, sorting, and data manipulation. • Familiarity and experience with Finance ERP Systems. • Experience with Salesforce and/or Apttus Quote to Cash.
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