Deployment Operations Program Manager
June 7, 2023
Description
• Assist and drive activities related to a variety of customer operations and ensure smooth operations of vehicles, testing, and continued development of products and features • Work closely with the COO, Product team, and engineering teams to drive positive customer and operational outcomes • Strategically oversee and execute any customer engagement with ISEE vehicles • Coordinate the day-to-day activities onsite, leading standups as necessary • Help expand relationships with customers to drive product and customer-focused strategies • Work closely with Testing, Product and Engineering teams to ensure execution of any internal operations and vehicle compliance • Ensure safety is always the highest priority in operations • Communicate effectively to build strong trust and relationships, and help drive mission-critical initiatives • Remote role with willingness to travel (35-50%)
Requirements
• 5+ years of explicit experience in Operations within a related industry in either logistics, trucking, AV, warehouse, automotive • 2+ years of program management experience, leading projects across various functional groups • MBA degree preferred, or 2+ years of additional work experience • Experience with a broad variety of business and operations data to support strategic decision making • Detail Oriented - ability to dive deeply into complex documents and details, while also being able to see the larger picture
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