Systems Engineer II - Infrastructure

12 hours ago

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Logo of iT1

iT1

Virtualization • Connectivity • Communications • Data Management • Technical Services

51 - 200 employees

Founded 2003

🏢 Enterprise

Description

• iT1, a leading national technology solution provider headquartered in Tempe, AZ, is looking for a motivated Systems Engineer II with a focus in Infrastructure to join our NOC team. • The Systems Engineer II is responsible for both internal and external facing responsibilities. • In this position, you will be a part of our managed services team acting as a critical point of contact between iT1 Consulting and the rest of the organization, as well as iT1’s customers, network troubleshooting, system administration, among other duties. • You will ensure all assigned tasks are being completed in adherence to iT1 standards.

Requirements

• Supports, monitors, tests, and troubleshoots hardware and software-related issues. • Research, resolve, and respond to internal and client issues within scope of the NOC team’s responsibilities in a timely manner. • Intermediate level of network troubleshooting and configuration (Meraki, Cisco, VPN tunnel creation, etc.) • Intermediate level of troubleshooting Windows-based systems, i.e., Windows 10, file servers and Windows Server platforms • Intermediate level of troubleshooting in Azure i.e., server, storage, and networking, active directory services • Supporting O365 office productivity software i.e., Outlook, SharePoint, Teams, etc. • Provide internal IT support for sales and operations staff to include basic computer troubleshooting, phone, and email support. • Advanced level of active directory management • Maintain and develop required diagrams, documentation, and procedures of Internal/Client environments • Update and maintain IT asset management records. • Be a point of escalation for technical support issues.

Benefits

• Insurance: Health Insurance, Vision, Dental, and Life Insurance • Leave and Holidays: Paid Vacation, Paid Holidays • Retirement: 401K Plan with company match (eligible after 1 year of employment) • In-house fitness center

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