Program Management • Program Controls • Portfolio Management • Project Management • Master Scheduling
14 hours ago
Program Management • Program Controls • Portfolio Management • Project Management • Master Scheduling
• iTech AG is seeking a ServiceNow Architect to support a federal contract. • Solve problems with a complete end-to-end solution in a fast-paced, Agile environment. • Provide ServiceNow architecture and technical expertise for a federal client. • Provide strategic recommendations around technical best practices and industry trends. • Analyze and estimate the time required to design, develop, and implement the technical solutions. • Participate in requirements gathering meetings and provide inputs to the developers based on the requirements. • Analyze and evaluate business needs and translate those needs to the ServiceNow technology architecture. • Ensure and align organization goals to appropriate ServiceNow solutions to achieve business objectives while also advancing and optimizing capabilities of the overall enterprise ServiceNow architecture. • Provide top-level business and technology architecture consultancy services to clients. • Support client technical deliverables including architecture and design documents. • Assist with proposal solutions in collaboration with Capture Managers. • Enforce system design and architectural standards, maintain best practices, and drive core principles throughout the systems delivery lifecycle. • Provide input to Statements of Work (SOWs) and assist in presenting proposals to existing and potential clients. • Collaborate with a larger group of Business SMEs, solution, and technical architects to elevate technical direction for the delivery of highly performing transformative solutions. • Other duties as assigned.
• Proven experience in ServiceNow implementations, acting as a Solution Architect. • 5+ years’ experience in the IT industry. • 2+ years’ experience as a ServiceNow Architect; 5+ years’ experience with the ServiceNow platform. • 2+ years of experience implementing systems using the Agile/Scrum methodology. • 2+ years with the Customer Service Management (CSM) Module • Experience in designing and implementing ServiceNow solutions. • Extensive experience in ServiceNow Cloud Platforms and Architecture. • Experience in the design and implementation of ServiceNow architecture, supporting software engineering and maximizing data processing, and systems, building cloud-compatible services and architecture, and operating and delivering in an IT lifecycle. • Strong communication and customer relationships skills at the executive level, and the ability to adjust to the audience appropriately. • Experience with continuous integration in and between ServiceNow modules and integrated applications. • Experience building and managing ServiceNow IT solutions which include integrating multiple ServiceNow or other cloud technologies.
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