Atlassian Consultant

September 27

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iTMethods Inc.

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Managed DevOps SaaS Platform • Managed DevOps Tools as SaaS • Managed AWS • Atlassian on AWS • AWS MSP certified

51 - 200 employees

☁️ SaaS

🏢 Enterprise

🤖 Artificial Intelligence

Description

• Not actively recruiting now, but applications welcome for future consultant opportunities. • Engage with stakeholders to optimize Atlassian product environments. • Provide customer coaching and drive workshops on Agile practices. • Consult clients on configuring Atlassian systems in Agile environments. • Support customer teams in understanding their roles within Agile frameworks. • Provide expertise for high-quality solution development and architectural assessment. • Design workflows, schemes, agile boards, and dashboards for implementation. • Collaborate with leadership on improving service features. • Manage project delivery timelines and budgets. • Take a leadership role in customer interactions and pre-sales engagements.

Requirements

• Degree in Computer Information Systems or equivalent education/work experience. • Experience customizing Atlassian products using apps (add-ons). • Experience configuring Atlassian Cloud and Atlassian Data Center. • Experience being in a collaborative environment where you have developed solutions to open-ended business problems. • Ability to work within a team and independently on multiple concurrent initiatives. • Experience leading or coordinating organization and enterprise transformation initiatives. • 3+ years soliciting and defining requirements from key stakeholders to map Jira Software, Jira Service Management and Confluence workflows and administration. • Experience in migrating Atlassian Systems, merging and consolidating systems. • Exceptional communication skills and an aptitude for developing relationships at the executive, engineering and operational levels throughout organizations. • Able to ask probing questions, articulate client requirements and translate into actionable technical specifications. • Strong consulting skills where you have a proven track record to positively impact and influence the work of a project team. • Flexible and adaptable to the clients' needs. • Nice to Have: Atlassian Certified individual holding two or more Atlassian certifications. • Nice to Have: Scrum Master or project management experience. • Nice to Have: Working knowledge of ITSM best practices. • Nice to Have: Experience in configuring Jira Service Management, Opsgenie, and Insights. • Nice to Have: Programming skills using languages such as Groovy or similar.

Benefits

• Flexible work environment • Competitive compensation and benefits package • Learning and Development • Career Progression • Culture – One team environment founded on respect and collaboration where we do not take shortcuts and are customer obsessed