iTMethods is a global leader in DevOps and AI/ML solutions, providing comprehensive services and managed platforms to enhance technology ecosystems. The company is dedicated to optimizing software development, deployment automation, security, and cloud infrastructure management. With a strong focus on enterprise DevOps and MLOps, iTMethods facilitates digital transformation for industry leaders worldwide, leveraging its security-first approach and strategic partnerships with leading technology providers like AWS and Azure. iTMethods offers a range of professional services, including application management, performance optimization, and compliance management, helping organizations streamline their development lifecycles and accelerate innovation.
Managed DevOps SaaS Platform • Managed DevOps Tools as SaaS • Managed AWS • Atlassian on AWS • AWS MSP certified
September 27, 2024
iTMethods is a global leader in DevOps and AI/ML solutions, providing comprehensive services and managed platforms to enhance technology ecosystems. The company is dedicated to optimizing software development, deployment automation, security, and cloud infrastructure management. With a strong focus on enterprise DevOps and MLOps, iTMethods facilitates digital transformation for industry leaders worldwide, leveraging its security-first approach and strategic partnerships with leading technology providers like AWS and Azure. iTMethods offers a range of professional services, including application management, performance optimization, and compliance management, helping organizations streamline their development lifecycles and accelerate innovation.
Managed DevOps SaaS Platform • Managed DevOps Tools as SaaS • Managed AWS • Atlassian on AWS • AWS MSP certified
• Not actively recruiting now, but applications welcome for future consultant opportunities. • Engage with stakeholders to optimize Atlassian product environments. • Provide customer coaching and drive workshops on Agile practices. • Consult clients on configuring Atlassian systems in Agile environments. • Support customer teams in understanding their roles within Agile frameworks. • Provide expertise for high-quality solution development and architectural assessment. • Design workflows, schemes, agile boards, and dashboards for implementation. • Collaborate with leadership on improving service features. • Manage project delivery timelines and budgets. • Take a leadership role in customer interactions and pre-sales engagements.
• Degree in Computer Information Systems or equivalent education/work experience. • Experience customizing Atlassian products using apps (add-ons). • Experience configuring Atlassian Cloud and Atlassian Data Center. • Experience being in a collaborative environment where you have developed solutions to open-ended business problems. • Ability to work within a team and independently on multiple concurrent initiatives. • Experience leading or coordinating organization and enterprise transformation initiatives. • 3+ years soliciting and defining requirements from key stakeholders to map Jira Software, Jira Service Management and Confluence workflows and administration. • Experience in migrating Atlassian Systems, merging and consolidating systems. • Exceptional communication skills and an aptitude for developing relationships at the executive, engineering and operational levels throughout organizations. • Able to ask probing questions, articulate client requirements and translate into actionable technical specifications. • Strong consulting skills where you have a proven track record to positively impact and influence the work of a project team. • Flexible and adaptable to the clients' needs. • Nice to Have: Atlassian Certified individual holding two or more Atlassian certifications. • Nice to Have: Scrum Master or project management experience. • Nice to Have: Working knowledge of ITSM best practices. • Nice to Have: Experience in configuring Jira Service Management, Opsgenie, and Insights. • Nice to Have: Programming skills using languages such as Groovy or similar.
• Flexible work environment • Competitive compensation and benefits package • Learning and Development • Career Progression • Culture – One team environment founded on respect and collaboration where we do not take shortcuts and are customer obsessed
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