System Analyst I

December 12, 2024

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Logo of J.D. Power

J.D. Power

J. D. Power is a company that provides detailed research and analysis on automobiles. They offer car listings, pricing guides, consumer ratings, and expert reviews to assist in buying and selling vehicles. They also provide online tools for obtaining offers on cars and explore topics like electric vehicles and car technologies. Additionally, J. D. Power recognizes quality vehicles through awards and provides extensive car shopping guides and previews of upcoming car models.

Market Research β€’ Analysis β€’ Insights β€’ Data and Analytics β€’ Customer Experience Management

501 - 1000 employees

Founded 1968

πŸ“‹ Description

β€’ Provide excellent customer service. β€’ Manage calls with empathy and understanding. β€’ Respond to customer questions in a timely fashion. β€’ Provide technical assistance for the Darwin product. β€’ Document all correspondence via our CRM system. β€’ Maintain quality interactions with customers. β€’ Use active listening to understand issues. β€’ Empower customers to prevent issues. β€’ Apply critical thinking to solve challenges. β€’ Collaborate to reach team goals.

🎯 Requirements

β€’ High School Diploma β€’ Experience in system analysis, design, and development. β€’ Previous experience in collaborating with cross-functional teams, including Product and Quality Assurance teams.

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December 3, 2024

Join Cyera to deliver Business Valuation and Advisory reports. Ensure timely delivery of confidential documents and maintain professionalism.

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