Principal Site Reliability Engineer

January 25

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Jama Software

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Jama Software is a leading provider of requirements management and traceability software, known as Jama Connect. This platform intelligently improves product requirement quality and auto-detects risks in product development, helping teams across industries like aerospace, automotive, medical devices, and financial services. Jama Software streamlines compliance, enhances collaboration, and reduces rework, delays, and cost overruns by providing real-time risk detection and improvement recommendations. It supports multi-disciplinary teams working on complex products, systems, and software to achieve higher quality and faster time-to-market. With a strong focus on industry standards and best practices, Jama Connect is a comprehensive solution to manage product complexity and development processes.

Software • Requirements Management • ALM • Collaboration • Product Delivery

201 - 500 employees

Founded 2007

☁️ SaaS

🏢 Enterprise

📋 Compliance

📋 Description

• Architect, build, and maintain highly available, fault-tolerant systems using AWS/other services. • Use Terraform to define infrastructure as code, enabling scalable, repeatable, and secure deployments. • Continuously review and recommend the design, maintenance, development and implementation, including deployment and support, of our SaaS production platform solution using Docker and other modern web technologies. • Set up and enforce guardrails for databases, infrastructure, and applications, ensuring consistency and adherence to best practices. • Support operationally critical environments using monitoring tools, scripts, and logging. • Document designs and implementations. • Design and manage secure networking solutions, including AWS VPCs, and firewalls. • Partner with SRE and Engineering teams to embed reliability and security best practices into the application life-cycle. • Collaborate with fellow Engineers, Product Managers, and Quality Assurance Engineers to develop and deliver services that meet or exceed enterprise customer reliability and quality expectations. • Participate and be effective at pair/mob programming and code reviews, both giving and receiving feedback.

🎯 Requirements

• Bachelor’s degree in Computer Science or equivalent years of experience • Minimum 5+ years experience working with Java • Expert-level proficiency with 5+ years experience in AWS components like EC2, CloudFormation, RDS/Aurora, IAM Roles, etc. • Expert-level proficiency with 5+ years experience in operating high-availability, fault-tolerant, scalable, distributed software in production: building monitoring into your code, tweaking dashboards, defining alerts, writing runbooks, etc. • 4+ years of systems engineering/administration and/or support experience with web applications, especially J2EE technologies and technologies like Docker, Tomcat, Nginx • Understanding of network fundamentals including (TCP/IP, VPN, DNS, SMTP, HTTP(S)) • Experience with programmatic manipulation of cloud infrastructure such as AWS • Scripting and automation skills using common scripting languages like python, bash • Experience with network and web application monitoring tools, Datadog is preferred • Experience with DBMS (e.g. MySQL, MS SQL, Postgres, RDS), as well as graph databases (Neo4j, ArangoDB) • Experience with REST

🏖️ Benefits

• Virtual first and culturally diverse work environment spanning 8 countries. • Ambitious and fun work with a chance to define distinct, company-shaping tangible contributions. • Flexible time off and leave programs crafted to meet the needs for your rejuvenation and extra support to cope with life events with a quarterly $75 wellness reimbursement. • Comprehensive and affordable medical, dental and vision plans with pre-tax savings accounts and a generous 401(k) employer match. • 12 weeks of paid parental leave to bond with your new family member. • Emphasis on learning and development at all levels with a subscription to LinkedIn Learning.