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Jamf
The Standard in Apple Enterprise Management
Apple management • Mac Management • Mobile Device Management • Enterprise Mobility Management • iOS management
1001 - 5000
💰 $300M Post-IPO Secondary on 2021-09
Customer Success Engineer - German
August 8
Jamf
The Standard in Apple Enterprise Management
Apple management • Mac Management • Mobile Device Management • Enterprise Mobility Management • iOS management
1001 - 5000
💰 $300M Post-IPO Secondary on 2021-09
Description
• Responsible for assisting customers in implementing Jamf products and training related to the adoption and administration of those products • Gain user adoption and create customer loyalty by assisting with implementation of Jamf products, features, and workflows • Provide setup assistance and training for new or existing users on complex topics • Deliver remote assistance to administrators to fully utilize Jamf product features
Requirements
• Minimum of 2 years' experience successfully supporting enterprise technology in production environments • Minimum of 2 years' experience demonstrating exceptional customer service skills • Able to communicate complex technical concepts in an easy-to-understand, non-technical manner • Excellent written and verbal customer communication skills in both English and German language • Minimum of 2 years' experience with server operating systems including Windows Server, RHEL, or Ubuntu • Experience of providing technical training and associated best practices • Apple platform proficiency • Knowledge of networking fundamentals (TCP/IP, DNS, VPN) • Experience of Mobile Device Management and/or Unified Endpoint Management solutions • Familiarity with Agile development methodology
Benefits
• Named a 2022 Best Workplace in Technology by Great Place to Work and Fortune Magazine • Named a 2023 Best Workplaces for Women™ by Great Place to Work and Fortune Magazine • Named a 100 Best Companies to Work For by Great Place to Work® and Fortune Magazine • 90% employee retention rate • Opportunity to make a real and meaningful impact for over 70,000 global customers • We put people over profits • Volunteer time off allows employees to support and give back to communities
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