J BANDY CONSULTING LTD
sales playbooks • sales improvement • sales playbook • sales coaching • talent
2 - 10
Problem Analyst
September 23
J BANDY CONSULTING LTD
sales playbooks • sales improvement • sales playbook • sales coaching • talent
2 - 10
Description
• Responsible for identifying failure points and areas of improvement across the business. • Manage end-to-end problem management process. • Support client in implementing a successful non-traditional operations function.
Requirements
• Certified Problem Management Professional • Certification in Incident Management • Experience of leading problem management within a cloud-based development environment. • Excellent written and verbal communication skills specifically with complex technical matters. • Experience interpreting data using various tools including Prometheus and Grafana • Ability to work independently and confidently corral resources • Experience working in the telecommunication industry • Understanding of Kubernetes practices • Understanding of Agile working practise
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