Forward Deployed Engineer

March 4

Apply Now

Receive Emails with Similar Jobs

Jellyfish

WebsiteLinkedInAll Job Openings

Jellyfish is a global digital agency that leverages technology, media, and creative strategies to help ambitious brands reach and engage their audiences on emerging platforms. With over 2000 employees in 42 offices across 22 countries, Jellyfish collaborates with brands to innovate and grow, pushing the boundaries of conventional marketing through bold campaigns like the Netflix France marketing campaign for Lupin Part 3. Their business model emphasizes collaboration, talent empowerment, and adapting to new marketing landscapes to help brands thrive globally.

Digital Strategy • Search • Analytics • Integrated Campaign Planning • Design & Build

1001 - 5000 employees

📱 Media

🤝 B2B

📋 Description

• Sitting in between Pre-Sales, Post-Sales, and Engineering, the Forward Deployment Engineering team addresses the need for a fast action, technical role, who can enter into any stage of the customer lifecycle - aiding in various, value multiplying efforts. • Answering questions from “How does this work?” to “Why doesn’t this work?” to “Can you make this work?” covering the three distinct areas of our workflow. • Split across various work types, this role requires the ability to spin up quickly on the technical implementation and customer context, while retaining an advanced knowledge of product features to measure problems or requests against. • The FDE team is passionate about serving others and enabling them through our technical capabilities seasoned with customer centricity. • Given our skill set and location amongst the teams, we are able to quickly build tools to meet needs for clients both internal and external. • We see your time (both in and outside of work) as valuable and not something to be wasted. In that we plan our efforts as efficiently as possible while maintaining speed. • We are looking for someone who is always excited about solving complex problems from our clients and being the support of our support pipeline. • Develop and maintain a deep understanding of both the Jellyfish Platform and our customers' specific needs through the engineering lens in order to build successful customizations, configurations, and integrations. • Resolve issues by researching and developing solutions, not just answers, working with any of our Core Engineering teams when necessary. • Manage a queue of Development, Implementation, and Support related requests, working with your team members to prioritize incoming tasks. • Work on Internal Research and Development projects to uplift the team and the whole organization (pre and post sales) (i.e. coming up with more scalable processes, building tooling enhancements, developing new custom reporting, feature work, etc.). • Collaborate with R&D to manage product support and implementation.

🎯 Requirements

• Enjoy the challenge of developing quality code in a fast paced environment. • Experience in Python • Detail-oriented and a creative problem solver. • History of working in Atlassian and Git environments; knowledgeable of the tools and workflows. • Proven ability to juggle multiple priorities at once. • People person. Able to maintain a calm demeanor in high pressure situations. • Resourceful and self-driven. Hungry to learn. • Helpful & supportive; able to dive in and help colleagues and clients solve problems • Thoughtful verbal and written communications; able to be a detective as much as you’re able to lead a horse to water. • Team-oriented and collaborative. • Technically minded with an aptitude for analyzing data. • Passionate about solving problems for others. • Sees client support as a gift not a burden.