Systems Administrator II

4 days ago

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Jenzabar

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Jenzabar is a leading provider of software and services dedicated to higher education institutions. The company's flagship product, Jenzabar One, is a unified cloud platform designed to streamline campus operations and enhance student success. Jenzabar offers a comprehensive suite of solutions including student information systems (SIS), analytics, eLearning, financial management, recruitment, retention, and human capital management tailored specifically for colleges and universities. The company's innovative products empower educational institutions to improve efficiency, engage students, and drive institutional growth.

Software, Strategies, and Services for Higher Education

501 - 1000 employees

Founded 1998

📚 Education

☁️ SaaS

🏢 Enterprise

💰 $60M Private Equity Round on 2000-04

📋 Description

• Works cooperatively with Managed Services staff members, Clients, and other teams/departments within Jenzabar to determine problems/solutions in delivery of Managed Services to customers • Acts as a facilitator for the Jenzabar teams who may be helping to trouble-shoot or evaluate system, software, network, or data issues • Completes other duties as assigned by the Managed Services Manager or the designated Project Manager • Provides technical expertise and recommendations in assessing software/hardware projects and initiatives • Responsible for writing documentation/instructions related to standard and custom configuration of applications and operating procedures • Identifies opportunities that can improve the efficiency of business processes within Managed Services and Client operations

🎯 Requirements

• 2+ years in a Systems Administrator role • Experience with Web Servers, application servers and mission critical applications • Windows or Linux experience • Experience working in a virtualized environment • Problem Solving and troubleshooting skills, including ability to perform root cause analysis design preventative activities • Excellent analytical and problem-solving skills • Able to quickly learn new software setup requirements, configuration rules, update procedures, etc. (and to then train other users, whether the customer or internal Jenzabar associates) • Takes responsibility for and shows initiative in learning how to use/manage systems more effectively • Excellent verbal and written communication skills

🏖️ Benefits

• Medical Insurance • Life Insurance • Dental Insurance • Vision Insurance • Paid Vacation • Paid Sick Days • Paid Parental Leave • Paid Holidays • Short Term Disability • Long Term Disability • 401K • Educational Assistance