Livestorm
Livestorm is a platform founded in 2016 that enables companies to conduct online meetings, webinars, and virtual events. It provides an end-to-end solution for video engagement through its web-browser platform, facilitating the promotion, hosting, and analysis of online events. The platform is designed with user-friendliness in mind and serves businesses of all sizes, from startups to Fortune 500 companies. Notable brands such as Shopify and Honda use Livestorm for premium video engagement. The company is committed to sustainability by reducing the need for business travel and fostering a diverse and inclusive company culture. Livestorm operates as a fully remote company with headquarters in Paris, and it employs a global team.
Webinar • Lead generation • Live streaming • Analytics • Web conferencing
Senior Support Engineer
January 29
Livestorm
Livestorm is a platform founded in 2016 that enables companies to conduct online meetings, webinars, and virtual events. It provides an end-to-end solution for video engagement through its web-browser platform, facilitating the promotion, hosting, and analysis of online events. The platform is designed with user-friendliness in mind and serves businesses of all sizes, from startups to Fortune 500 companies. Notable brands such as Shopify and Honda use Livestorm for premium video engagement. The company is committed to sustainability by reducing the need for business travel and fostering a diverse and inclusive company culture. Livestorm operates as a fully remote company with headquarters in Paris, and it employs a global team.
Webinar • Lead generation • Live streaming • Analytics • Web conferencing
📋 Description
• Join a tech team to build a premium video engagement platform • Investigate, qualify, and prioritize technical issues • Perform QA of bug fixes related to your tribe • Create and maintain internal documentation • Drive continuous improvement of processes and tools
🎯 Requirements
• Bachelor's degree in Computer Science or similar technical field of study • 5+ years of experience working in a technical support role (L3) • Strong technical and troubleshooting skills • Understanding of dynamic programming languages and database concepts • Excellent communication skills & team spirit • Autonomous, well-organized, rigorous, and analytical • A product and technical mindset • Professional English is mandatory
🏖️ Benefits
• 100% remote with a work-from-anywhere policy • Offsite once a year • Teambuildings twice a year • Afterworks and online events once a month • Coworking space coverage up to €350 or $350 including VAT per month • Learning & Development program with a budget of €750 or $750 per year • Additional equipment budget of €1,000 or $1,000 for remote work after 6 months • Health insurance with Alan (covered at 50% for French contracts) • Lunch vouchers with Swile (covered at 50%) • PTO: 25 days of paid time-off per year (for US contracts) • Life insurance: $50K worth • 401K: 5% employee + 2% company match after 6 months tenure • Parental leave: 16 weeks for the first parent, 5 weeks for the second parent
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