Jobs2web
Jobs2web is a recruitment and workforce management platform that connects job seekers with opportunities at various companies, including Teradyne. The platform focuses on streamlining the job application process and enhancing the candidate experience through innovative features and automation technologies. Jobs2web aims to simplify the hiring process for both employers and job seekers, ensuring a seamless transition into new careers across diverse industries.
Internet Recruiting • Recruitment Marketing • Mobile Recruiting • Talent Acquisition • Recruitment Analytics
Call Center Technical Support Technician
March 14
Jobs2web
Jobs2web is a recruitment and workforce management platform that connects job seekers with opportunities at various companies, including Teradyne. The platform focuses on streamlining the job application process and enhancing the candidate experience through innovative features and automation technologies. Jobs2web aims to simplify the hiring process for both employers and job seekers, ensuring a seamless transition into new careers across diverse industries.
Internet Recruiting • Recruitment Marketing • Mobile Recruiting • Talent Acquisition • Recruitment Analytics
📋 Description
• Provide first level technical assistance to Teradyne customers, catering inquiries related to hardware, software applications and operating systems. • This includes managing the daily workload through an incident tracking system and recording the problem resolution into a knowledge management system. • Collaborate with field and divisional groups, create process documentation and participate in continuous improvement work.
🎯 Requirements
• Bachelor’s degree in Mechanical Engineering, Electronics & Communications Engineering, Mechatronics or other Engineering related fields with minimum 1-year technical experience. • Fresh graduates are welcome to apply. • Previous experience in a customer-service role is a plus. • Knowledge and comprehension of hardware systems. • Ability to use MS Office Word, Excel, Access. • Excellent phone, verbal and written communication skills. • Willing to work on shifting schedule, including night shift. • Free-thinking, disciplined and has motivation to succeed in a virtual environment where you work remotely with coworkers and supervisors from the comfort of your home.
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