Operations Lead
July 20, 2022
Description
• Increase efficiency of Fleek’s post sales operations and marketplace process • Full responsibility and ownership for the team’s execution against set KPIs • Reduce delivery time and implement logistics solutions across countries • Reduce time to resolution of cx issues and increase quality assurance • Work closely with our C-suite and founders
Requirements
• At least 5+ years of demonstrated experience in data-driven decision-making and sound business judgement through strong analytical thinking and experimentation • Experience working cross-functionally across operations, finance, and product teams • Experienced in setting up customer service tools and processes • Experience in marketplaces, early stage startups is a plus • Ability to wear-multiple hats
Benefits
• Comprehensive healthcare coverage • Exclusive employee clothing drops courtesy Fleek • Flexible work hours & time off.
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