5 days ago
• Own copywriting and content design for new product features • Design and write compelling, user-friendly content that guides the user and embodies the voice of the brand • Translate customer problems into high-level solutions, workflows, and interactions • Create a standard of consistency across the product • Co-own and refine our existing content and brand guidelines and establish clear and efficient ways of working and SOPs for your domain • Work deeply on 1-2 projects at a time, providing concepting, content strategy, and writing from early ideation through final execution • Partner with product designers and product managers to develop hypotheses and test plans that solve customer problems
• 2-5+ years of experience in product/UX writing, content design, and content strategy • Experience working with content guidelines and design systems • Excellent long and short form writer • Ability to write tightly, clearly communicating in space-constrained formats • Working knowledge of Figma • Demonstrated ability to take a project from 0 to 1 through a strong design and writing process • Strong design sense; able to critique and contribute to Design and UX through peer reviews and critique • Experience with design thinking methodologies and leading stakeholder workshops • High attention to detail • Strong communication and negotiation skills • Passion for your craft • Driven by curiosity • Preferred but not required: Experience with writing in diverse contexts, including website, consumer apps and email • Experience and ongoing experimentation with LLMs to enhance work quality and output • Comfortable mocking up lo-fi designs in Figma using a design system
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