Technical Customer Support

July 21

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Shopify • Shopify Plus • WooCommerce • BigCommerce

11 - 50

Description

• Expand support team with great problem-solving skills • Provide installation/onboarding for new users • Offer omnichannel support and solve technical issues • Improve users’ stores by fine-tuning settings

Requirements

• English, Spanish, Portuguese proficiency • Technical skills: CSS, HTML, Javascript • Positive attitude and willingness to learn about e-commerce • Minimum technical requirements: 10Mb/s internet, Intel Core i5 or AMD Ryzen 5, 8GB RAM, 256GB SSD, up-to-date antivirus, webcam and microphone

Benefits

• Work remotely until office opens in São Paulo • Full training provided • Open work-environment with constructive feedback