Technical Support Engineer

June 7

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Jumio Corporation

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Identity verification through informed AI.

online ID verification • card scanning • mobile payments • computer vision • credentials management

201 - 500

Description

• Jumio is a B2B technology company dedicated to eradicating online identity fraud, money laundering and other financial crimes to help make the internet safer • Leveraging AI, biometrics, machine learning, liveness detection and automation to create solutions trusted by leading brands worldwide and respected by industry thought leaders • Leading provider of online identity verification, eKYC and AML solutions • Expanding the team to meet strong client demand across Financial Services, Travel, Sharing Economy, Fintech, Gaming, and others

Requirements

• Minimum Two (2) years experience in a technical support role preferred. • Excellent written and verbal communication and interpersonal skills • Fluent in English • Good troubleshooting and problem-solving skills with a strong analytical/QA mindset • Knowledge of Web technologies (e.g. REST API, JSON, JavaScript, HTML, CSS, Java, jQuery, Angular JS, HTTPS) is a plus • Ability to multi-task and work in a fast-paced environment • Excellent analytical, quality and conceptual skills • Enjoy working in a multicultural and geographically diverse organization • Available for standby hours when required

Benefits

• 11 paid holidays • Generous Accrued Time Off increasing with years of service • Generous paid sick time • Annual day of service