Director, Client Services

September 23

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Just Global, Inc.

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media buying • digital media • lead generation • search marketing • social media

51 - 200

Description

• Ensure the highest level of professionalism is maintained on assigned accounts and work to meet and exceed the client expectations. • Be a seasoned presenter to persuasively articulate the strategy, value and expected impact of program recommendations. • Drive revenue and relationship growth across assigned accounts. • Translate client goals and positioning into viable marketing strategies and ideas. • Offer a fresh perspective and innovation to the entire team. • Grow accounts globally by identifying and recommending new marketing opportunities to bring to clients. • Exhibit the ability to anticipate and solve problems. • Keep current with industry trends. • Oversee workflow of assigned accounts by ensuring tasks are properly delegated and completed across team members. • Generate enthusiasm for and commitment to client work among team members. • Play an active role with leadership and biz dev teams with new business projects. • Champion the strategic planning process for the team. • Ensures sharing best practices, experiences and ideas. • Hold regular internal status meetings for teams across disciplines (media, creative, analytics, social, content, search). • Assess team performance, promotions and identifying roles that need to be filled. • Maintain 1:1’s with direct reports, goal setting, and performance evaluations.

Requirements

• 7+ years of client management experience within agencies and/or digital marketing environment. • Previous sales/account management experience. Track record in building and growing client relationships and consistently exceeding revenue goals. • Interest and experience in the technology sector • Track record of client and team success • Experience and comfort with live presentations • Experience with creative account management • Experience in managing and mentoring teams

Benefits

• You will be seen, heard, and included as a whole human being • Your contribution will be valued, rewarded, and recognized • You will develop deep and meaningful relationships that could last a lifetime • You will have leaders who are worth following • You will have the opportunity to develop yourself and your craft • You will have a meaningful chapter in your career path