Solution Engineer

August 1

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Logo of Kayzen

Kayzen

51 - 200 employees

☁️ SaaS

🤝 B2B

💰 $4M Seed Round on 2020-01

Description

• The Solution Engineer role within our organization bridges the gap between our technical product offerings and customer needs, especially during onboarding and complex integrations • This position requires deep technical expertise and exceptional problem-solving skills to ensure clients effectively integrate our products into their systems, maximizing value and enhancing customer satisfaction • The Solution Engineer will collaborate closely with the Customer Success and Product Support teams to provide support for our key clients

Requirements

• Bachelor’s degree • 5+ years of experience in a similar role, ideally within the ad tech or related industries • Good knowledge of web technologies (HTML, APIs) and SQL • Exceptional problem-solving skills and the ability to troubleshoot complex technical issues • Excellent communication and client management skills, with the ability to explain technical concepts to non-technical stakeholders • Proven ability to work collaboratively in a cross-functional team environment • Focusing on customer needs, know-how in setting priorities in a high pressure environment with tight deadlines and showing the necessary resilience • High attention to details and diligent working style

Benefits

• Exceptional career growth and learning opportunity • A unique opportunity to be part of an experienced team of industry experts and entrepreneurs who bring massive change to the Adtech market • Direct, day-to-day work experience with the management • A fun, driven, and multinational team located across Germany, India, Argentina, Ukraine, Turkey, the UK and soon more countries • A flexible work-from-home arrangement • A 500-dollar home-office setup budget • A 1000-dollar annual learning and development budget

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