Bilingual Implementation Training Specialist, German

March 21

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

🌽 Illinois – Remote

Although this job is listed in Illinois, this company may be open to hiring remote in other states.

⏰ Full Time

🟢 Junior

Apply Now

Receive Emails with Similar Jobs

Keeper Security, Inc.

WebsiteLinkedInAll Job Openings

Keeper Security, Inc. is a leading cybersecurity company known for its comprehensive and AI-enabled platform designed to protect individuals and enterprises from data breaches and ransomware. Their wide array of products includes a password manager, privileged access manager, secrets manager, and remote browser isolation services, among others. They focus on zero-trust security models, offering solutions for password management, secrets management, secure remote access, and compliance. The company serves a global clientele, safeguarding millions of users, and is recognized for its strength and cost-efficiency in password and secrets management solutions.

Password Management • Secure File Storage • Cyber Security • password security • cybersecurity

201 - 500 employees

Founded 2011

🔒 Cybersecurity

🏢 Enterprise

☁️ SaaS

📋 Description

• Keeper is hiring a motivated and passionate Bilingual (German) Implementation Training Specialist to join an expanding team within our B2B Support, EMEA division. • Qualified candidates must work GMT hours. • This is a 100% remote position with the opportunity to work a hybrid schedule for candidates in the Chicago, IL or El Dorado Hills, CA area. • Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. • The Bilingual (German) Implementation Training Specialist is responsible for delivering training programs and materials aimed at educating business customers and partners on the functionalities, features, and best practices related to our Keeper services. • The Training Specialist will lend a hand in designing and creating new training modules, along with ensuring that we are consistently updating to best practices. • Conduct training sessions for customers to ensure they are proficient in using our products and can maximize their benefits while tailoring training content to different audience types and skill levels. • Help create engaging and effective training materials, including guides, videos, webinars, and other resources to facilitate learning. • Conduct training sessions, workshops, and webinars virtually, providing guidance on software usage, customization, and optimization. • Engage with customers to assess training needs, gather feedback, and continuously improve Keeper training programs and materials.

🎯 Requirements

• Bilingual fluency, ability to write, read, and speak both English and German • 1+ years of experience in training development and delivery, preferably in a SaaS B2B environment or equivalent customer service environment • Strong understanding of SaaS products and technologies • Excellent communication and presentation skills • Ability to adapt training content to varying audience needs and skill levels • Exceptional organizational and project management skills • Experience with Google docs and MS-office tools • Excellent communication and interpersonal skills, with the ability to effectively manage customer relationships • Strong analytical and problem-solving skills • Ability to work independently and as part of a team, across global regions and time zones • Bachelor's degree or equivalent work experience • Experience in SaaS deployment with security software experience preferred • Basic Salesforce experience is ideal • Monday.com Project Management experience a plus

🏖️ Benefits

• Medical, Dental & Vision (inclusive of domestic partnerships) • Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life • Voluntary Short/Long Term Disability Insurance • 401K (Roth/Traditional) • A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc) • Above market annual bonuses