Platform Integrations Engineer

September 4

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Keystone Education Group

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Helping everyone in the world find the right education.

education • marketing • search engine optimization • international • student recruitment

501 - 1000

Description

• Responding to support tickets from internal stakeholders • Performing analysis, information gathering, troubleshooting and escalations • Reviewing data mapping documentation to determine the appropriate configuration approach • Configuring ETL data flows between various endpoints and Salesforce • Supporting testing of integrations prior to deployment in production • Manually importing data into Salesforce based on predefined templates and schema • Monitoring on-going processes and correcting/escalating any issues that occur • Reviewing procedures regularly and play a key role in identifying and implementing continuous improvements • Oversee SFTP site management for client-side batch import process • Preparing technical and functional documentation • Data management and manipulation in Excel including Vlookups • Support the Technical Solutions team objectives of developing the UniQuest platform • Additional ad hoc tasks relating to the data management requirements of the platform

Requirements

• Strong Salesforce product knowledge and at least 2+ years’ of Salesforce Administration hands-on experience with Sales Cloud • Salesforce Certified Administrator and/or Platform App Builder or demonstratable proactive learning via Trailhead, training courses or personal projects • Inquisitive, analytical and resourceful • Familiarity with data integration middleware and ETL processes • Experience with integration middleware tools such as Zapier, Jitterbit, Informatica, Mulesoft etc. • Self driven with ability to prioritise your own tasks • Able to liaise with stakeholders at all levels • Excellent verbal and written communicator • Collaborative, supportive and responsive • Adept at performing technical and detail oriented tasks • Comfortable working without direct supervision • Quick and proactive learner • Knowledge of Salesforce, objects, metadata and schemas • Previous experience in Higher Education, Recruitment or Admissions • Some exposure to building forms on platforms such as Akero, Gecko or FormAssembly

Benefits

• 25 days holiday (in addition to the days off between Christmas and New Year) • Regular events both virtually and in-person • Wellness and well-being support • Contribution to pension • Access to Perkbox following your probation • Employee of the month award • Celebrations for birthdays and work anniversaries • Regular training (both internal and external) and promotions