Commercial Underwriting Associate

March 4

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

💵 $19 - $32 / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

📋 Underwriter

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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Kemper

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Kemper is a corporation dedicated to providing personalized and affordable insurance solutions for individuals, families, and businesses. They offer a range of products including auto, life, business, accident, health, fire, and motorcycle insurance. Kemper focuses on creating customized insurance options to meet the unique needs of their clients. Additionally, they provide a variety of services such as finding insurance agents, managing policies, making payments, and assisting with claims. With a strong emphasis on corporate responsibility and governance, Kemper aims to deliver reliable insurance coverage while maintaining a commitment to community impact and investor transparency.

Auto Insurance • Commercial Auto Insurance • Home Insurance • Life Insurance • Accident and Health Insurance

5001 - 10000 employees

Founded 1912

📋 Description

• Kemper's Commercial Underwriting Associate serves as the primary point of contact for insureds and lienholders for policy related inquiries. • Provides superior customer service and offers solutions to customers to resolve problems within company guidelines. • Effectively handle all incoming calls and follow up calls – up to 100% of shift handling calls. • Responding to requests for interpretations of guidelines and procedures, rating inquiries and premium discrepancies in a prompt and professional manner. • Research policy information and exercise underwriting authority. • Escalate risks beyond designated authority level to Commercial Underwriter/Sr. Commercial Underwriter or Supervisor/Manager. • Process high volume policy change requests from internal and external customers. • Assist with questions related to billing, compliance guidelines and procedures, rating inquiries, etc.

🎯 Requirements

• One (1) year or more related Property & Casualty experience preferred. • High School diploma or equivalent, Associates degree preferred. • Strong verbal, listening and written communication skill; Bilingual English/Spanish preferred. • Apply professional and effective phone skills. • Capable of multi-tasking, highly organized, with excellent time management skills. • Ability to operate and self-driven to excel in a fast-paced, high volume call center environment. • Ability to use problem-solving and decision-making skills to help customers and process work. • Strong computer skills including typing, spreadsheets, word processing software and CRM applications. • Must be dependable, and reliable. • Work schedule may fluctuate based on business needs.

🏖️ Benefits

• Qualify for your choice of health and dental plans within your first month. • Save for your future with robust 401(k) match, Health Spending Accounts and various retirement plans. • Learn and Grow with our Tuition Assistance Program, paid certifications and continuing education programs. • Contribute to your community through United Way and volunteer programs. • Balance your life with generous paid time off and business casual dress. • Get employee discounts for shopping, dining and travel through Kemper Perks.