4 days ago
• Perform functions in support of Key Merchant Services and Integrated Payments ISO and Payment Facilitator program. • Responsibilities include merchant onboarding and ongoing merchant risk monitoring. • Daily merchant risk reviews and investigations • Review and decision concurrence requests for new applications, funding holds and releases and follow-up • Monitor daily suspended transactions • Oversight reviews of client's merchant onboarding and risk monitoring results; initiating independent underwriting and risk investigations when necessary • Prepare monthly client metrics reporting on chargebacks, returns, and losses • Card Network compliance oversight of client's portfolio including web monitoring, Data Integrity, MATCH • Manage Card Network registration and implementation requirements • Prepare monthly key performance indicators for Card Network compliance requirements • Contribute to oversight meetings with internal risk and compliance partners • Clearly communicate with internal staff regarding pending merchant applications and requests for additional information • Clearly communicate with clients and external partners regarding merchant investigations, requests for information, and risk decisions • Assist with new client due diligence and approval
• Bachelors Degree or equivalent work experience • 5 - 7 years credit risk or Merchant acquiring risk experience; Merchant acquiring risk highly preferred • Understanding of credit risk, fraud, and risk mitigation practices • Ability to analyze merchant details and provide recommendations for approval or decline based on credit policy • Ability to communicate risk decisions to internal stakeholders, clients, and merchants • Understanding of various sales distribution models • Experience with suite of Microsoft Office applications: (Basic Excel, Word, PowerPoint, etc.)
• Eligibility for short-term incentive compensation • Eligibility for deferred incentive compensation subject to individual and company performance
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