Community Management Lead - Videogames

March 21

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Keywords Studios

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Keywords Studios is the #1 global games services provider, offering an end-to-end platform supercharged by technology. They deliver technical and creative solutions to the global video games industry, with services including game development, art services, audio development, QA testing, localization, marketing services, and player engagement. Keywords Studios also works on accessibility services, content globalization, and advanced AI & technology solutions. Founded on decades of experience, they are committed to responsible business practices and provide industry-wide insights for unparalleled experiences to audiences around the world.

Art Services • Engineering • Audio Services • Functionality QA • Localization

10,000+ employees

Founded 1998

🎮 Gaming

📱 Media

🤖 Artificial Intelligence

📋 Description

• Please note this vacancy is open to candidates based in Europe and is not limited to just Poland residents. It will require, however, your availability to work 9am to 5pm CEST. Feel more than free to apply regardless of location (as long as you are based in Europe), as this is a 100% remote, Work-From-Home role. • Since 1998, we've been on a mission to reshape how players interact with their favorite games, growing into a global team of over 12,000 professionals spread across 70+ studios in 26 countries. • We are always there to lend a hand to video games developers and publishers by offering a wide range of solutions: from art and audio to testing, localization and finally - Player Engagement - which is one of the fastest-growing Service Lines at Keywords Studios. Player Engagement provides technical support, community management, and trust & safety services for a wide range of AAA and Indie studios in the gaming industry. • Join us in our mission to build engaging player communities and offer outstanding experiences! 🎮🔥 • As the Community Management Lead, you will play a crucial role in shaping the gaming experience for players and communities. Your expertise will be the driving force behind crafting and managing successful Community Management and Social Media projects. This role presents a unique opportunity to lead a team of talented Community Managers and foster a thriving gaming community for our clients. 🚀🎮 • What are we looking for? Our Community Management Lead has a knack for the following skills:

🎯 Requirements

• Minimum 3 years of community management or social media management experience in gaming • Proven experience managing/leading teams in the games industry at least for 1 year OR 2+ years experience as a Senior Social Media Manager/Senior Community Manager. • Excellent level of English. • Availability to work 9am to 5pm CEST. Home based in Europe (Ideally in Spain, Poland or UK). • A proactive attitude • Ability to work effectively and decisively under pressure • Highly organized with the ability to prioritize tasks • Strong competency using spreadsheet software (Excel, GSheets). • Basic IT literacy, specifically with proficiency in MS Office suite, Word, and Outlook. • Experience in evaluating personnel and identifying talent. • A Bachelor’s degree in any course or equivalent work experience.