Technical Communications Specialist

February 8

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Keywords Studios

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Keywords Studios is the #1 global games services provider, offering an end-to-end platform supercharged by technology. They deliver technical and creative solutions to the global video games industry, with services including game development, art services, audio development, QA testing, localization, marketing services, and player engagement. Keywords Studios also works on accessibility services, content globalization, and advanced AI & technology solutions. Founded on decades of experience, they are committed to responsible business practices and provide industry-wide insights for unparalleled experiences to audiences around the world.

Art Services • Engineering • Audio Services • Functionality QA • Localization

10,000+ employees

Founded 1998

🎮 Gaming

📱 Media

🤖 Artificial Intelligence

📋 Description

• At Keywords, we are using our passion for games, technology and media to create a global services platform for video games and beyond. • Our aim is to become the “go to” provider of technical services. • We enable leading content creators and publishers to leverage our expertise and capacity across the lifecycle of interactive content. • In so doing we empower our clients to remain lean and agile, and to focus on creating the most engaging experiences. • Keywords is trusted and relied upon by many of the world’s leading video game companies to work alongside them during concept, development and live operations by leveraging the breadth and depth of our industry leading service lines every step of the way. • We are seeking a Temporary Technical Communications Specialist to join our Communications and Engagement team. • This role is ideal for someone with a strong technical background in SharePoint and ServiceNow integration, paired with an understanding of communications and employee engagement strategies. • The successful candidate will help us revamp our SharePoint pages, which will serve as long-term libraries, assist in building a ServiceNow Portal to function as our intranet, and ensure that these tools align with our overall communications goals. • Key Responsibilities: • SharePoint Revamp: Lead the redesign and update of our SharePoint pages to improve usability, functionality, and alignment with our communications objectives. • ServiceNow Integration: Collaborate on the integration of ServiceNow with our existing systems, developing a user-friendly intranet-style portal that supports employee engagement and communication. • Tool and Technology Focus: Utilize technical expertise to enhance our communication platforms, ensuring that tools like SharePoint and ServiceNow are effectively leveraged to meet team goals. • Collaboration: Work closely with the Communications and Engagement team to ensure that all technical solutions are aligned with broader team strategies and goals. • Training and Support: Provide training and support to team members on using SharePoint and ServiceNow tools, ensuring smooth adoption and ongoing use.

🎯 Requirements