Developer Success Engineer

October 19

Apply Now

Description

β€’ About Knock: Knock helps products communicate effectively through thoughtful notifications. β€’ We're a remote-first, series A startup with a strong belief in great software. β€’ We're looking for a Developer Success Engineer to help customers succeed with our platform. β€’ Engage with customers from initial trials to implementation and expansion. β€’ Become a technical expert and primary contact for customers. β€’ Plan and execute customer implementations, addressing blockers in adoption. β€’ Support sales by explaining technical possibilities with our product. β€’ Create technical content and provide feedback for product improvements.

Requirements

β€’ A love for solving open-ended problems for customers β€’ 2+ years of experience as a developer support engineer or adjacent role, ideally with prior experience working at a developer tools company β€’ A strong technical generalist who is comfortable talking about technical concepts from both a product feature and an architecture perspective β€’ Prior development experience with one or more languages, such as Javascript, Ruby, Python, Go, Java, or similar

Apply Now

Similar Jobs

October 11

Drive integration partner onboarding as a Developer Advocate at Toast.

May 10

Support web3 developers by training and mentoring on UMA & Across products.

Built byΒ Lior Neu-ner. I'd love to hear your feedback β€” Get in touch via DM or lior@remoterocketship.com