Systems Administrator

November 8

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Kognitiv Inc.

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Workday Consulting • Workday Support • Workday Integrations • Workday Security • Workday Compensation

201 - 500

Description

• Manage corporate applications, implement security measures, deploy new technologies, and provide technical support. • Administer and optimize our suite of corporate applications, monitoring performance and implementing upgrades as needed. • Provide timely support and troubleshooting for end users, addressing technical issues to maintain operational efficiency. • Participate in the evaluation, deployment, and enhancement of new corporate and business unit technologies. • Develop and maintain clear, detailed documentation for systems, processes, and procedures. • Coordinate with business system owners, key vendors, and our outsourced IT Managed Service Provider (MSP) to optimize service delivery. • Continuously refine IT processes and procedures to improve efficiency and user satisfaction. • Conduct security investigations, support audit and risk management activities, and recommend security enhancements to protect our systems. • Assist in developing training resources and initiatives to enhance end-user knowledge and IT system security.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field or proven experience in a Systems Administrator or similar role. • Strong knowledge of Windows and macOS operating systems • Experience with Mobile Device Management (MDM) solutions, preferably JumpCloud • Strong understanding of networking fundamentals (TCP/IP, DNS, DHCP) • Experience administering key cloud applications, such as Okta, Google Workspace, ZScaler or Zero Trust Network Access (ZTNA) • SaaS application administration experience • Strong problem-solving skills, attention to detail, effective communication, and the ability to work independently within a fully remote team. • Preferred Qualifications • Relevant certifications, such as CompTIA Cloud+, Network+, Security+, or Google Certification • Experience with scripting languages/automation tools (e.g., PowerShell, Python, Zapier) • Familiarity with the following applications: JumpCloud, Zoom, Slack, Smartsheet, Google Cloud Platform, Data Loss Prevention (DLP) software