Senior Technical Writer

February 26

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Logo of Kong Inc.

Kong Inc.

Kong Inc. is a company that provides a comprehensive API platform designed to facilitate API management, AI integration, and developer productivity. It offers solutions like Kong Gateway, Kong Konnect, and a variety of other tools targeted at managing and optimizing the API lifecycle. Kong's platform supports multi-cloud environments and is built to deliver high performance and security. It is notably recognized by Gartner as a leader in API management and supports innovations across industries like financial services, healthcare, and technology. The company emphasizes flexibility, security, and speed, making it a favored choice for enterprises looking to enhance their digital services through APIs. Kong also supports a robust community of developers and provides extensive integrations and plugins to streamline API management and operations.

API • APIs • web services • Cloud Services • big data

201 - 500 employees

Founded 2017

🔌 API

☁️ SaaS

🏢 Enterprise

💰 $100M Series D on 2021-02

📋 Description

• One of our core rules is you can’t ship a doc unless you’ve successfully tested what’s written. • Write deployment and configuration guides, user guides, API and command references, tutorials, and best practices guides based on real world user needs. • Shipping great docs is a team game. Work with writers, engineers, product managers, and UX designers to develop clear and concise technical content. Then work with technical support staff, field specialists, and the community to develop it even further. • Both the documentation, and yourself. Whether it’s internal processes, tooling or new skillsets, this is a team that values improvement in all things.

🎯 Requirements

• 4+ years experience writing clear, concise technical material for developers and/or enterprise admins. • Experience working asynchronously with teams distributed across the world. • Candor. There are still things we can improve. We want you to help make the team better. • Empathy, curiosity, and a willingness to try new things, especially those outside of your comfort zone.

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