UX Researcher

February 27

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Koru UX Design

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Koru UX Design is an award-winning user experience design agency specializing in UX solutions for healthcare product teams. The company has completed over 1500 healthcare UX projects, servicing both startups and established industry leaders. Koru UX Design provides seamless UX collaboration to help healthcare companies launch products confidently, optimize current offerings, and scale faster through embedded design services. With expertise in UX audits, rapid prototyping, and agile design, they cater to growth-focused companies seeking to enhance user experiences. Recognized globally for their UX excellence, Koru UX Design focuses on creating intuitive and consistent user experiences in complex fields like telehealth, EHR, and patient management, while addressing industry-specific challenges such as security and privacy, regulatory compliance, and high-stakes use cases.

UX Design • UI Design • Mobile App Design • Front-end Development • Heuristic Review

11 - 50 employees

⚕️ Healthcare Insurance

☁️ SaaS

🤖 Artificial Intelligence

📋 Description

• About the Company: Koru UX Design is a leading UX design agency specializing in HealthTech. We partner with clients to deliver user-centered design solutions that drive innovation and enhance user experiences. • Role Overview: At Koru UX Design, we’re shaping the future of enterprise UX, particularly in healthcare and B2B. We are seeking a Junior UX Researcher who thrives in a fast-paced environment, can work across multiple client projects, and delivers actionable insights that empower exceptional design outcomes. • Location: Remote (India) • Job Type: Full-time • Salary Range: INR 15 to 18 LPA

🎯 Requirements

• Assist in developing and executing research plans and strategies tailored to client and project needs, collaborating with product teams to recruit representative users. • Collaborate on complex, multi-phase research efforts across multiple projects, employing diverse methods such as user interviews, contextual inquiries, and usability testing to generate actionable insights. • Identify gaps and opportunities by analyzing existing data sources (e.g., past research, product analytics, sales feedback, customer success insights, professional services input, and online communities) and support in conducting new studies as needed. • Assist on UX audits of existing products to uncover pain points and identify opportunities for improvement. • Analyze and synthesize research findings to create ideal customer profiles, experience maps, storyboards, and other UX artifacts to communicate research insights and inform the design process. • Centralize research findings in a well-organized repository, making insights accessible and actionable for both internal and client teams. • Collaborate closely with designers, product managers, and stakeholders to ensure research-driven decisions are effectively integrated into product design and development. • 4 to 6 years of hands-on experience conducting UX research for digital products, with a focus on qualitative methods. • Bachelor’s or Master’s degree in Computer Science, Human-Computer Interaction (HCI), Human Factors, Data Science, Cognitive Science, or a related field. • Proven ability to plan and execute user research studies, synthesize findings, and deliver actionable insights that inform design and product strategy. • Familiarity with tools like Dovetail, Userbit, or equivalent for organizing and sharing research findings. • Strong analytical skills and proficiency in using existing data sources (e.g., product analytics, sales feedback) to complement qualitative research. • Demonstrated ability to create and leverage research outputs such as personas, journey maps, and task flows to drive design decisions. • Excellent stakeholder management skills, with the ability to present findings to diverse audiences, including clients, product teams, and executives. • Comfortable working in a self-directed, fast-paced environment and collaborating on multiple projects simultaneously. • Flexibility to work hours overlapping with European and US time zones. • Experience working in healthcare or B2B domains is a bonus.

🏖️ Benefits

• Opportunities for growth and continuous learning (LinkedIn learning & professional trainings). • Flexible working hours and remote options. • A collaborative and innovative team culture. • Opportunity for career growth and leadership roles.