Service Drive Consultant - Automotive

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KPA

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Improve Safety. Lower Risk. Save Money.

Human Resource Mangement • Sales & Finance Compliance • Software • F&I Compliance • Risk Management

201 - 500

Description

• The Service Drive Consultant will play a crucial role in developing and maintaining strong relationships with clients to establish and demonstrate exceptional industry and regulatory knowledge through onsite field audits, repair order reviews, and employee trainings. • The objective of the consultant is to help minimize risk and increase profitability for the client. • The consultant develops and maintains relationships with dealer principals, dealer management, compliance officers, dealer general counsel, and other dealership staff. • The position requires a person who is comfortable connecting with clients face-to-face, as well as by phone, e-mail, and virtual video sharing (i.e., GoToMeeting or MS Teams). • Functions of the Service Drive Consultant position will grow and change as KPA grows, so it’s a perfect opportunity to join an expanding department at KPA.

Requirements

• Senior-level experience working in an automotive dealership required. Deep knowledge in BAR and Service drive compliance. Sales and Service drive experience is a plus. • Ability to stay current with legal/regulatory and compliance trends, incorporating new information into KPA policies and procedures. • Ability to identify and analyze complex issues and evaluate their broader implications for the business. • Ability to interact with clients at all levels, providing timely practical advice and solutions. Strong communication skills both in-person and in writing are required. • Ability to work independently, exercise good judgment, and take ownership of issues and matters to their successful conclusion. • Experience working in a fast-paced, dynamic environment. • Demonstrated integrity and ability to foster a compliance culture. • Strong ability to multi-task and quickly shift priorities. • Excellent organizational and time management skills. • Ability to navigate and learn new platforms and technology quickly and effectively. The ideal candidate will be proficient in Microsoft Word, Outlook, and PowerPoint, and will be proficient and comfortable using handheld and portable devices.

Benefits

• Medical • Dental • Vision • Flexible Spending Accounts • PTO • Paid and Floating Holidays • 401k with Company match and immediate vesting • Company-funded Life Insurance • Employee Assistance Programs • Mental Health Benefits • Pet Insurance