Kustomer
Kustomer is a customer service platform that combines CRM, ticketing, and artificial intelligence to deliver a comprehensive solution for efficient and personalized customer experience management. The platform offers self-service options for customers, empowering them with instant solutions, and provides tools for agents to deliver exceptional service. Kustomer harnesses the power of AI to automate and optimize customer queries and interactions across multiple channels, ensuring secure and seamless experiences for both customers and service agents. The company's AI-driven approach enhances customer satisfaction and operational efficiency.
customer experience • customer service • CRM • CX • SaaS
Solutions Consultant
February 13
Kustomer
Kustomer is a customer service platform that combines CRM, ticketing, and artificial intelligence to deliver a comprehensive solution for efficient and personalized customer experience management. The platform offers self-service options for customers, empowering them with instant solutions, and provides tools for agents to deliver exceptional service. Kustomer harnesses the power of AI to automate and optimize customer queries and interactions across multiple channels, ensuring secure and seamless experiences for both customers and service agents. The company's AI-driven approach enhances customer satisfaction and operational efficiency.
customer experience • customer service • CRM • CX • SaaS
📋 Description
• Do you enjoy problem-solving complex business problems facing companies every day? • SC’s must be both sales focused and technically savvy. • The SC will take ownership of the prime technical relationship with our prospects to drive customer satisfaction.
🎯 Requirements
• 8+ years of Mid Market/Enterprise software selling experience • Excellent interpersonal, communication, persuasion, presentation, and writing skills • CRM, Contact Center or Customer Service Experience is highly desired • Knowledge in web / scripting technologies, HTML, CSS, JavaScript and SaaS applications • Outstanding problem solving skills, including the ability to meet a business requirement with a technical solution • Must be willing to work in a fast-paced startup environment with multiple responsibilities • Bachelor's degree or relevant professional experience • May include traveling for 30 to 50 percent of the time
🏖️ Benefits
• competitive salaries • stock options • 100% healthcare coverage • 401K • WiFi and Mobile reimbursement • generous vacation policy in the United States • pension in the UK • supplemental health insurance and other perks
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