Kyndryl
Cloud Services for public cloud and private cloud • Enterprise Data Services • Security & Resiliency Services • Enterprise Infrastructure Services • Digital Workplace Services
10,000+
Assistente de Suporte, Junior
September 15
Kyndryl
Cloud Services for public cloud and private cloud • Enterprise Data Services • Security & Resiliency Services • Enterprise Infrastructure Services • Digital Workplace Services
10,000+
Description
• Provide customer guidance on using different products, offers, and services. • Handle ticketing, problem resolution, and escalate incidents to the appropriate support level. • Play a vital role in overall customer satisfaction.
Requirements
• Knowledge of Windows, Mac, or Linux operating systems. • Help Desk support experience. • Availability to work diversified shifts and schedules (home office). • Advanced English or Spanish is desirable for global customer support.
Benefits
• Kyndryl cares about your well-being and offers benefits to support you and your family. • Access to industry-leading employee learning programs for certifications. • Company-wide volunteering opportunities and giving platform.
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