Director, HR Services

November 30

🇧🇷 Brazil – Remote

⏰ Full Time

🔴 Lead

👩‍👩‍👧‍👦 Human Resources (HR)

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Kyndryl

Cloud Services for public cloud and private cloud • Enterprise Data Services • Security & Resiliency Services • Enterprise Infrastructure Services • Digital Workplace Services

Description

• Oversee day-to-day operations of the HR services regional center. • Manage HR service delivery processes and procedures. • Develop and implement HR strategies aligning with business objectives. • Drive compliance with company policies and global procedures. • Identify and implement process improvements for effectiveness. • Monitor case flow and collaborate with leadership. • Provide coaching and development opportunities for team members. • Take ownership of complex cases and ensure resolutions.

Requirements

• Experience in a Human Resources function. • Experience leading an HR Service Center. • Experience with people management. • Knowledge in ServiceNow. • Excellent interpersonal and communication skills for global teams. • Solid problem-solving and analytical skills, detail-oriented. • Good communication in English and Portuguese. • Bachelor's degree in Business/Human Resources.

Benefits

• Employee learning programs provide access to certifications including Microsoft, Google, Amazon. • Company-wide volunteering and giving platform to donate, start fundraisers, and volunteer. • Benefits reflect the diversity of employees and support throughout life journeys.

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