Implementation Consultant

2 days ago

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Kyriba

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SaaS • Risk Management • Cash Management • Payments • Liquidity Management

501 - 1000 employees

Founded 2000

💳 Fintech

🏢 Enterprise

💸 Finance

Description

• Configures and trains Customers on Kyriba modules. • Implements business processes and system configuration necessary to meet client requirements. • Effectively applies Kyriba methodology and enforces implementation standards. • Manages smaller projects independently. • Supports blueprint engagements and produces related collateral. • Assists to identify and quantify project risks. • Ensures project documents are complete, current, and stored appropriately. • Maintains 80% utilization rate. • Strong verbal and written communication skills, with the ability to communicate difficult/sensitive information tactfully. • Ability to produce high-quality project documentation and training. • Ability to understand and resolve customer issues. • Facilitates effective client meetings. • Resolves and/or escalates issues in a timely fashion. • Effectively sets and manages client expectations. • Develops lasting relationships with client personnel that foster client ties. • Communicates effectively with clients to identify needs and evaluate alternative business solutions. • Continually seeks opportunities to increase customer satisfaction and strengthen client relationships. • Seeks and participates in development opportunities above and beyond standard Kyriba training. • Improves Kyriba product knowledge by attending Kyriba training session and acquiring new certifications.

Requirements

• Baccalaureate or Graduate degrees in Business or Finance or relevant work experience. • Strong communication skills, both verbal and written. • Previous project/customer management experience. • Excellent time management skills as multiple clients and projects will be managed simultaneously. • Capability to work with teams in multiple countries, across time zones. • This job requires passing/clearing job-related Training and Certifications within the first 3 months of starting.